Reports and Case Summaries

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October 31, 2019

31 October, 2019

Right to complain

When a woman complained to us about how she and her family were treated by a children’s aid society, we first advised her to contact her caseworker and raise the issue through the society’s internal process.

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September 30, 2019

30 September, 2019

That's the place

Unhappy with his placement at a foster home, a 17-year-old asked his children’s aid society caseworker for a placement change, only to be told the home he was staying in was best for him.

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July 31, 2019

31 July, 2019

Review askew

A 16-year-old girl living in a group home told us she had asked her children’s aid society worker to initiate a review of her placement because she felt unsafe, but the caseworker didn't follow up with her.
 

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May 31, 2019

31 May, 2019

Coverage confusion

A pregnant youth called us for help when she went for an ultrasound and was told her health card was cancelled.

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May 31, 2019

31 May, 2019

Staying connected

A young person in a treatment group home called us, saying she felt like she had no one to talk to.

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May 31, 2019

31 May, 2019

Movin’ on up

A 15-year-old who had been in a group home for three years sought our help in moving into a foster home where he could become more independent.

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