Our Office and phone lines will be closed on Tuesday, July 1. Our services will resume on Wednesday, July 2 at 9 a.m. Complaints can still be filed using our online complaint form or via email at info@ombudsman.on.ca.
A young person in a treatment group home called us, saying she felt like she had no one to talk to.
Issues: Children’s aid society; Group home; Rights (Fairness)
A young person in a treatment group home called us, saying she felt like she had no one to talk to. We determined that she was connected to a children's aid society and a children's mental health agency, but she wasn't aware of either and had never met with anyone from either. Workers from both committed to reaching out to her.
Learn more about the Children and Youth Unit which answers questions and takes complaints about child protection services.
