OFFICE CLOSED DUE TO COVID-19 CONCERNS
– HOW TO REACH US –
Our offices are closed, but we remain committed to helping Ontarians and continue to receive and work on complaints.
During this time:
- Complaints can be filed via our online complaint form or by email info@ombudsman.on.ca
- You can leave a brief voicemail at 1-800-263-1830. We will do our best to return your call within two business days, during working hours.
- Our Children and Youth Unit will respond to calls from children and youth in care
- Our Careers team continues to recruit for open positions
- Watch this space for updates on when regular service will resume
DO YOU HAVE A COMPLAINT ABOUT AN ONTARIO PUBLIC SECTOR BODY?
Please note that we do not accept complaints through Twitter, Facebook, or any other third-party platforms.
Contacts
Office of the Ombudsman of Ontario
483 Bay Street
10th floor, South Tower
Toronto, ON M5G 2C9
Toll-free (inside Ontario only): 1-800-263-1830
Outside Ontario: 416-586-3300
TTY (teletypewriter): 1-866-411-4211
Fax: 416-586-3485
Email: info@ombudsman.on.ca
Children & Youth Unit
401 Bay Street, Suite 2200
Toronto, ON M5H 2Y4
Toll-free (inside Ontario only): 1-800-263-2841
Telephone: 416-325-5669
TTY (teletypewriter): 416-325-2648
Fax: 416-325-5681
Email: cy-ej@ombudsman.on.ca
French Language Services Unit
483 Bay Street
10th floor, South Tower
Toronto, ON M5G 2C9
Toll-free (inside Ontario only): 1 866 246-5262
Telephone: 416-847-1515
TTY (teletypewriter): 1-866-411-4211
Fax: 416-586-3485
Email: sf-fls@ombudsman.on.ca
Media inquiries only:
Emmanuelle Bleytou
Communications Manager – French Language Services and Children & Youth Units
416-586-3523
ebleytou@ombudsman.on.ca