Brochures, posters and resources

We resolve complaints about more than 1,000 government and public sector bodies.

This includes:

  • Provincial ministries and programs
  • Crown corporations
  • Administrative tribunals
  • Agencies, boards and commissions
  • Child protection services
  • Cities, towns and municipalities
  • French language services
  • School boards

It’s our role to make sure Ontarians are treated fairly by public services and that their rights are respected.

Below you will find brochures, posters, and other helpful resources to print and share.

If you would like copies of any of these materials, contact us at communications@ombudsman.on.ca.

General

Brochures

Link to Do you have a concern about a provincial or municipal service in Ontario? brochure
Link to Do you have a concern about a provincial or municipal service in Ontario? for indigenous communities brochure
Link to Do you have a concern about an Ontario university, college, school board or provincial government service? Student brochure

Children and Youth Unit

The Ombudsman resolves and investigates complaints about any matter concerning children and youth receiving services from Ontario children's aid societies, foster homes, group homes, secure treatment facilities and youth justice facilities. Learn how the Children and Youth Unit can help.

Brochure: Know your Rights in Care

Link to Know your Rights in Care brochure
Link to Know your Rights in Care brochure (Indigenous)

French Language Services Unit

Under the French Language Services Act, the French Language Services Commissioner can review complaints about the offer of services in French by or on behalf of government agencies and institutions of the Legislature. Learn how the French Language Services Unit can help.

Poster: It's your right to receive services in French from the Government of Ontario

(Bilingual - 11x17" / 27.94 x 43.18 cm)

Link to 'It’s your right to receive services in French from the Government of Ontario' poster

Municipalities

The Ontario Ombudsman resolves and investigates complaints about municipalities, including closed meetings in municipalities. Learn how the Ombudsman resolves complaints about municipalities. Find other helpful resources for municipal staff, council members, and the public, including brochures, guides, wallet-size tip cards, best practices for complaint processes, and more.

Open Meetings: Guide for Municipalities

cover of "Open Meetings - Guide for Municipalities"