On this page, you'll find Ombudsman Ontario presentations, speeches, and other select video resources. For a full list of videos, visit our YouTube channel.
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GENERAL
Paul Dubé, 7th Ombudsman of Ontario
Ontario Ombudsman Paul Dubé took his oath of office on April 1, 2016, beginning a five-year term as the province's independent, impartial watchdog. Mr. Dubé is the province's seventh Ombudsman since the office was established in 1975. Read more about the Ombudsman.
Conference: Expanding the Mandate of the Ontario Ombudsman - Keynote Speaker Steve Orsini
On February 25, 2016, the Ontario Ombudsman's Office, in partnership with Canada's Public Policy Forum, held a one-day forum for municipal and school board stakeholders to discuss the Ombudsman's new jurisdiction over those sectors. The keynote speaker was Steve Orsini, Secretary of the Cabinet and Head of the Ontario Public Service. As he noted, "If I was a CEO and someone said to me, 'We're going to have this group that's going to evaluate how your customers feel, whether you treated them fairly, whether you're providing excellent service', I'd say 'That's fantastic, that's exactly what I want', and that's what the Ombudsman's role is."
French Language Services Unit videos
La minute de la Commissaire - 7th edition
Celebrating Franco-Ontarian Day, September 25
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La minute de la Commissaire - 6th edition
You've recently asked me… "Can you speak about the concrete results you’ve achieved so far?"
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The Commissioner's Minute - 5th edition
You have asked me… "Why is the month of September so important for Francophones?" And: "What do you do to preserve the French language and culture in Ontario?"
La minute de la Commissaire - 4th edition
You have asked me… "What is your vision for French language services?" And: "What are your roles?"
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La minute de la Commissaire - 3rd edition
You have asked me: “What happens when you receive a complaint?” And also: “How long does it take to resolve a complaint?”
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La minute de la Commissaire - 2nd edition
You have asked me: “What is the advantage of being in an Ombudsman’s Office?” And: “Do you have autonomy in your work?”
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La minute de la Commissaire - First edition
“Why file a complaint?” And: “What does “last resort” mean?” The French langage services Commissionner answers your questions in this first edition of La Minute de la Commissaire.
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Introducing French Language Services Commissioner Kelly Burke
Ontario Ombudsman Paul Dubé and Commissioner Kelly Burke at their Queen’s Park Press Conference on January 15, 2020. Read more about the Commissioner.
Children and Youth Unit videos
Who is the Ombudsman, and what can he do for me?
Why should I call the Ombudsman?
We’re Ontario’s Watchdog
2020 Children and Youth in Care Day
YOu have rights
MUNICIPALITIES
Ontario Ombudsman General Counsel, Laura Pettigrew, spoke at the Ontario East Municipal Conference 2017 about how to create an effective municipal complaint policy on September 14, 2017.
Ombudsman Oversight: Are You Prepared?
On May 6, 2016, Ontario Ombudsman Paul Dubé spoke to delegates at the 63rd annual Ontario Small Urban Municipalities Conference in Goderich.
What to expect when the Ombudsman calls
How does Ontario Ombudsman deal with complaints about municipalities? The same way it deals with more than 21,000 complaints a year about the provincial government. Watch this short video learn about our role, complaint intake process, and what to expect when the Ombudsman calls.
Webinar for Municipalities
On March 31, 2016, senior Ombudsman staff provided a webinar about what municipalities can expect with Ombudsman oversight.
Oversight of Municipalities: OGRA ROMA Keynote Address
On February 23, 2016, Acting Ombudsman Barbara Finlay provided a keynote address about municipal oversight during the annual joint conference of the Rural Ontario Municipal Association and Ontario Good Roads Association.
UNIVERSITIES
The Ombudsman's New University Oversight
On January 9, 2016, Acting Ombudsman Barbara Finlay spoke to student journalists at the Canadian University Press annual conference in Toronto. She explained the Office's role and function and highlighted how the Office's new oversight will affect students.
On February 15, 2018, Wendy Ray, General Counsel, and Laura Pettigrew, General Counsel, spoke at the Ontario Universities Registrars' Association's 2018 Annual Conference.
SCHOOL BOARDS
Webinar for School Boards: What to expect when the Ombudsman calls
On March 31, 2016, senior Ombudsman staff provided a webinar about what school boards can expect with the Office's new oversight.
Ontario Ombudsman Paul Dubé speaks to the Ontario Secondary School Teachers' Federation
Ontario Public School Board Association 2017 AGM
On June 9, 2017, Ombudsman Paul Dubé spoke at the Ontario Public School Board Association's 2017 Annual General Meeting.