OFFICE CLOSED DUE TO COVID-19 CONCERNS
– HOW TO REACH US –
Our office and phone lines are closed, but we remain committed to helping Ontarians. Our staff are working from home and will do their best to respond to complaints and emails. During this time:
- Complaints can be filed via our online complaint form or by email firstname.lastname@example.org
- Our Children and Youth Unit will respond to calls from children and youth in care
- Our Careers team continues to recruit for open positions
- Watch this space for updates on when regular service will resume
As of May 1, 2019, the Ontario Ombudsman can take complaints about child protection services and French language services. The Ombudsman has created dedicated units of specialized staff to answer questions, address concerns, conduct investigations, and review complaints.