OFFICE CLOSED DUE TO COVID-19 CONCERNS
– HOW TO REACH US –

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ATTENTION - HOLIDAY HOURS
Please note: We are working from home but our staff will not be available on:
-Good Friday, April 10: all of our units
-Easter Monday, April 13: Children and Youth Unit and French Language Services Unit only
Complaints can be filed as usual via our online complaint form and email
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Our office and phone lines are closed, but we remain committed to helping Ontarians. Our staff are working from home and will do their best to respond to complaints and emails. During this time:
- Complaints can be filed via our online complaint form or by email info@ombudsman.on.ca
- Our Children and Youth Unit will respond to calls from children and youth in care
- Our Careers team continues to recruit for open positions
- Watch this space for updates on when regular service will resume


As of May 1, 2019, the Ontario Ombudsman can take complaints about child protection services and French language services. The Ombudsman has created dedicated units of specialized staff to answer questions, address concerns, conduct investigations, and review complaints.

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