Dogged determination

After a youth living in a treatment home complained that his request for a service dog was refused, we followed up with his CAS worker.

Issues: Disability; Rights (Identity)

After a youth living in a treatment home complained that his request for a service dog was refused,* we followed up with his CAS worker. She raised the issue with the home, which agreed to develop a new policy regarding service dogs, which they provided to us. She also arranged for a puppy to be trained as a service dog for the youth.

*Services provided under the Child, Youth and Family Services Act, 2017, should, among other identity characteristics, take a young person’s disability into account.

Learn more about the Children and Youth Unit which answers questions and takes complaints about child protection services.