Ombudsman Ontario helps keep government and public services accountable and protects the rights of Ontarians. We’re here to resolve your complaints and make sure you are treated fairly.
The Ombudsman is an independent officer of the legislature. We are not a government department. Offices like ours are vital to democracy.
How we help
We take complaints about more than 1,000 government and public sector organizations.
This includes:
- Provincial ministries and programs
- Crown corporations
- Administrative tribunals
- Agencies, boards and commissions
- Child protection services
- Cities, towns and municipalities
- French language services
- School boards
- Universities, colleges and post-secondary programs
See the full list of organizations you can complain to us about.
Our services are free and confidential. We investigate complaints and help resolve conflicts. If we find a problem, we make practical, evidence-based recommendations to help fix it.
Learn more
Choose a topic below to learn more about how we work and how we can help you:
