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Maplehurst Correctional Complex December 2023 incident

Media release, "Ombudsman to investigate Ontario’s response to incident at Maplehurst Correctional Complex" (June 9, 2025) Investigation into the Ministry of the Solicitor General’s response to a December 2023 incident at Maplehurst Correctional Complex. Announced June 9, 2025. Case update …
/en/our-work/investigations/ongoing-investigations/maplehurst-correctional-complex-december-2023-incident

Services in French at ServiceOntario locations

Media release, "French Language Services Commissioner to investigate in-person service delivery at ServiceOntario" (April 1, 2025) Investigation into services in French at ServiceOntario locations. Announced April 1, 2025. Case update (2024-2025 Annual Report of the French Language Services …
/en/our-work/investigations/ongoing-investigations/services-french-serviceontario-locations

Child welfare agencies placing youth in hotels, motels, offices and trailers

Media release, "Ombudsman to investigate child welfare practice of placing children and youth in hotels, motels, offices and trailers" (September 5, 2024) Investigation into the practice of child welfare agencies placing young children and teens in hotels, motels, offices and trailers. Announced …
/en/our-work/investigations/ongoing-investigations/child-welfare-agencies-placing-youth-hotels-motels-offices-and-trailers

Direct education payment programs

Media release, "Ombudsman to investigate direct education payment programs" (December 11, 2023) Investigation into the Ministry of Education’s direct payment programs for parents and students. Announced December 11, 2023. Case update (2024-2025 Annual Report) Case update (2023-2024 Annual Report) … …
/en/our-work/investigations/ongoing-investigations/direct-education-payment-programs

A Decade of Promoting Fairness: Expanding Access, Impact and Value

A Decade of Promoting Fairness: Expanding Access, Impact and Value FINAL REPORT OF ONTARIO OMBUDSMAN PAUL DUBÉ 2016–2026 Office of the Ombudsman of Ontario We are dedicated to being an effective agent of positive change for the people of Ontario and ensuring that their rights are respected and that …
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Final Report of Ontario Ombudsman Paul Dubé 2016-2026
/en/our-work/annual-reports/decade-promoting-fairness-expanding-access-impact-and-value

Town of Pelham - March 23, 2026

The Ombudsman found that council for the Town of Pelham did not contravene the open meeting rules in the Municipal Act, 2001 when it met in closed session on March 26 and April 16, 2025 under the open meeting exception for personal matters about an identifiable individual to discuss potential …
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The Ombudsman found that council for the Town of Pelham did not contravene the open meeting rules in the Municipal Act, 2001 when it met in closed session on March 26 and April 16, 2025 under the open meeting exception for personal matters about an identifiable individual to discuss potential candidates for vacant seats on council for the Town and for the Regional Municipality of Niagara.
/en/our-work/municipal-meetings/town-pelham-march-23-2026

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The Ontario Ombudsman’s work takes place on traditional Indigenous territories across the province we now call Ontario, and we are thankful to be able to work and live on this land. 

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