See more examples of ways we’ve helped in the financial and property sectors.
Ready to make a complaint?
Learn more about our work in this area
- Money and property trends and cases (2024-2025 Annual Report)
- Investigations
We can help you with concerns about provincial and municipal government bodies in Ontario that handle things like:
- Alcohol and cannabis sales
- Gaming
- Landlord and tenant disputes
- Property taxes
Our services are confidential and free.
For example, we can help solve problems with:
- Long waits for hearings about tenants or landlords
- Services for people who are unable to manage their own money and property
- Lottery winnings
- Property assessments
- Provincial tax rebates for First Nations or other groups
You can complain to us about:
- Alcohol and Gaming Commission of Ontario (AGCO)
- Landlord and Tenant Board, and other tribunals
- Liquor Control Board of Ontario (LCBO)
- Ministry of Finance
- Ministry of Infrastructure
- Ministry of the Attorney General
- Municipal Property Assessment Corporation (MPAC)
- Office of the Public Guardian and Trustee (OPGT)
- Assessment Review Board
- Consent and Capacity Board
- Ontario Cannabis Store (OCS)
- Ontario Lottery and Gaming Corporation (OLG)
- Ontario Securities Commission
There are some things we can’t do. We can’t:
- Reverse decisions made by elected officials
- Overturn tribunal decisions
- Take complaints about private companies like banks, insurance companies or investment firms
If we can’t help, we’ll tell you who can.
Still have questions?
- See the full list of organizations you can complain about
- Read our Frequently Asked Questions
- Contact us with your questions
How we’ve helped
Discover how our team has helped people deal with their concerns about money and property issues in Ontario: