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Ombudsman Ontario Home

Ombudsman Ontario

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  1. Make a complaint
  2. What we can help you with
  3. Energy and environment

Energy and environment

We can help with your concerns about energy and the environment in Ontario. Our services are confidential and free.

For example, we can help you with things like:

  • Environmental assessments
  • Indigenous hunting and fishing rights
  • Land use planning
  • Municipal hydro issues
  • Protection of wildlife habitats and endangered species
  • Sewage and land drainage

 

You can complain to us about:  

  • Conservation authorities
  • Ministry of Energy and Mines
  • Ministry of the Environment, Conservation and Parks
  • Ministry of Natural Resources
  • Ministry of Northern Economic Development and Growth
  • Municipal utility companies
  • Ontario Electricity Support Program
  • Ontario Energy Board
  • Ontario Parks
  • Ontario Power Generation

Make a complaint

 

There are some things we can’t do. We can’t:

  • Take complaints about: Hydro One

If we can’t help, we’ll tell you who can.


Still have questions?

  • See the full list of organizations you can complain about
  • Read our Frequently Asked Questions
  • Contact us with your questions

How we’ve helped

Discover how our team has helped people deal with their concerns about energy and environment issues in Ontario:

More examples of case stories
Person filling glass at kitchen sink

After the fire

After firefighters used foam containing chemicals to put out a fire at her property, a woman complained to us about how long it was taking to ensure her water was safe to drink.

Person sitting in motorized wheelchair

Powerful help

A woman whose medical condition makes her reliant on an electric wheelchair, bed and lift was facing having her hydro disconnected because of an outstanding bill of $15,000.

Northern Ontario landscape showing a forest and a body of water

Un-fur treatment

A First Nations trapper sought our help in obtaining a refund from the Ministry of Natural Resources and Forestry for licences to sell furs commercially, and a mandatory humane trapping course.

See more examples of results we’ve achieved in the energy and environment sectors.  

Ready to make a complaint?

Start here

Learn more about our work in this area

  • Energy and environment trends and cases (2023-2024 Annual Report)
  • Investigations

The Ontario Ombudsman’s work takes place on traditional Indigenous territories across the province we now call Ontario, and we are thankful to be able to work and live on this land. 

Ombudsman Ontario Home

Ombudsman Ontario

483 Bay Street
10th floor, South Tower
Toronto, ON M5G 2C9

Toll-free (Ontario only): 1-800-263-1830
Outside Ontario: 416-586-3300
info@ombudsman.on.ca

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