Make a complaint Our role is to make sure you’ve been treated fairly by Ontario government and public services, and that your rights have been respected. Learn how we can help you and what happens when you contact us with a question, problem or complaint. What you can expect Learn more about how we deal with complaints, including our step-by-step guide to making a complaint. What we can help you with What types of issues and organizations can we help with? Find out here. File your complaint Ready to file your complaint? Start here! Frequently asked questions The answers to your questions about our work and how we can help you.