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Main navigation

  • Make a complaint
    • What you can expect
    • What we can help you with
    • File your complaint
    • Frequently asked questions
  • Help for…
    • Indigenous people
    • Children, youth and families
    • French speakers
  • Our work
    • Case stories
    • Investigations
    • Annual reports
    • Municipal meetings
    • Submissions to government
    • Brochures, posters and resources
    • Outreach and engagement
  • Info for public bodies and officials
    • What to expect if we contact you
    • Members of Provincial Parliament
    • Provincial government
    • Municipal government
    • Services for children and youth
    • Services for French speakers
    • School boards
    • Training and education
    • Questions and inquiries

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  • About us
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Ombudsman Ontario Home

Ombudsman Ontario

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Make a complaint

Our role is to make sure you’ve been treated fairly by Ontario government and public services, and that your rights have been respected.

Learn how we can help you and what happens when you contact us with a question, problem or complaint.
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What you can expect

Learn more about how we deal with complaints, including our step-by-step guide to making a complaint.

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What we can help you with

What types of issues and organizations can we help with? Find out here.

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File your complaint

Ready to file your complaint? Start here!

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Frequently asked questions

The answers to your questions about our work and how we can help you.

Note:

  • You will not receive a direct reply.  Please do not include any personal information, such as your name, address, information about your complaint, or case number.
  • For general questions and complaints, please contact us here.

The Ontario Ombudsman’s work takes place on traditional Indigenous territories across the province we now call Ontario, and we are thankful to be able to work and live on this land. 

Ombudsman Ontario Home

Ombudsman Ontario

483 Bay Street
10th floor, South Tower
Toronto, ON M5G 2C9

Toll-free (Ontario only): 1-800-263-1830
Outside Ontario: 416-586-3300
info@ombudsman.on.ca

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