Fee factor

Fee factor

November 8, 2016

8 November, 2016

A homeowner complained that a $1,950 fee he paid to make a severance application was not refunded when his application was denied.

A homeowner complained that a $1,950 fee he paid to make a severance application was not refunded when his application was denied. Our inquiries with the municipality revealed that the application fee is non-refundable, but this is not communicated to applicants before they pay. The municipality agreed with our recommendation that it should make this information public on its website and/or on the application itself.