Better, not late

Better, not late

November 8, 2016

8 November, 2016

The mother of a kindergarten student with special needs complained that her son’s bus was repeatedly late and that he had once been dropped off at the wrong address.

The mother of a kindergarten student with special needs complained that her son’s bus was repeatedly late and that he had once been dropped off at the wrong address. One month into the school year, he had not yet attended a full day. At our suggestion, she complained to the board’s student transportation services officials, who met with the bus operators the same week. The bus company’s services improved significantly after that meeting.