Insuring a house is in order

Insuring a house is in order

July 28, 2015

28 July, 2015

Three months after his partner died, a widower contacted us because he had not received the coroner’s report, despite writing the local coroner’s office twice. His partner had died of what appeared to be a drug overdose and he needed the coroner’s report to obtain life insurance payments.

Three months after his partner died, a widower contacted us because he had not received the coroner’s report, despite writing the local coroner’s office twice. His partner had died of what appeared to be a drug overdose and he needed the coroner’s report to obtain life insurance payments. In the meantime, he was experiencing extreme financial difficulties.

An Ombudsman investigator contacted the Chief Coroner and discovered that the investigating coroner was waiting for a pathologist’s report before he could sign off on the investigation.The regional supervising coroner helped clarify the situation with the insurance company, and the matter was resolved without the coroner’s final investigation report.

The man thanked Ombudsman staff, saying, “you probably helped me save my house.”