Left in limbo

A youth in care who was turning 18 called our Children and Youth Unit for help when plans fell through for her to enter a transitional housing program and complete her final semester of high school. The girl temporarily moved in with her sister while trying to reach her children’s aid society (CAS) worker, who had gone on a sudden leave of absence. The worker was also supposed to have registered the youth in school, but the school told the youth she was not registered in time and classes were full.

When she contacted us, she was desperate for information. We reached a CAS supervisor, who discovered that before before going on leave, the worker had registered the girl with another school, which was holding a spot for her. The girl was pleased with the news and agreed to start at the new school. Shortly after, a space became available for her at the housing program, and she was able to move out of her sister’s home.

Our Children and Youth Unit staff will listen, review concerns about the experiences and services provided to young people by the child welfare system, and help find solutions. If we can’t help directly, we will refer you to someone who can. Contact us.

Learn more about the Children and Youth Unit which answers questions and takes complaints about child protection services.
Read about how we helped other people in our Selected cases.