PARTIAL OFFICE CLOSURE
Our office is open Monday, November 11 for Remembrance Day and you can contact us by phone at 1-800-263-1830. The Children & Youth and French Language Services units are both closed, but you can still submit a complaint online or by email to those two units via firstname.lastname@example.org.
As of May 1, 2019, the Ontario Ombudsman can now take complaints about child protection services and French language services. The Ombudsman has created dedicated units of specialized staff to answer questions, address concerns, conduct investigations, and review complaints.