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VIDEO RESOURCES

 
On this page, you'll find Ombudsman Ontario presentations, speeches, and other select video resources. For a full list of videos, click here to visit our YouTube channel



Ontario Ombudsman Paul Dubé took his oath of office on April 1, 2016, beginning a five-year term as the province’s independent, impartial watchdog. Mr. Dubé is the province’s seventh Ombudsman since the office was established in 1975. Read more about the new Ombudsman.

Video transcript (accessible PDF - bilingual) - Closed Caption enabled
 
 
Conference: Expanding the mandate of the Ontario Ombudsman:
Keynote speaker Steve Orsini
On February 25, 2016, the Ontario Ombudsman's Office, in partnership with Canada's Public Policy Forum, held a one-day forum for municipal and school board stakeholders to discuss the Ombudsman's new jurisdiction over those sectors. The keynote speaker was Steve Orsini, Secretary of the Cabinet and Head of the Ontario Public Service. As he noted, "If I was a CEO and someone said to me, 'We’re going to have this group that's going to evaluate how your customers feel, whether you treated them fairly, whether you’re providing excellent service', I’d say 'That’s fantastic, that’s exactly what I want', and that’s what the Ombudsman’s role is."

Video transcript (accessible PDF) - Closed Caption enabled




MUNICIPALITIES

Ombudsman Oversight: Are You Prepared?
On May 6, 2016, Ontario Ombudsman Paul Dubé spoke to delegates at the 63rd annual Ontario Small Urban Municipalities Conference in Goderich.

Video transcript: HTMLaccessible PDF - Closed Caption enabled

What to expect when the Ombudsman calls
How does Ontario Ombudsman deal with complaints about municipalities? The same way it deals with more than 23,000 complaints a year about the provincial government. Watch this short video learn about our role, complaint intake process, and what to expect when the Ombudsman calls.

Video transcript (accessible PDF) - Closed Caption enabled

 
Webinar for municipalities
On March 31, 2016, senior Ombudsman staff provided a webinar about what municipalities can expect with Ombudsman oversight.

Video transcript (accessible PDF) - Closed Caption enabled


Oversight of municipalities: OGRA ROMA Keynote Address

On February 23, Acting Ombudsman Barbara Finlay provided a keynote address about municipal oversight during the annual joint conference of the Rural Ontario Municipal Association and Ontario Good Roads Association.

Video transcript: HTML | accessible PDF - Closed Caption enabled



UNIVERSITIES

The Ombudsman's new university oversight
On January 9, 2016, Acting Ombudsman Barb Finlay spoke to student journalists at the Canadian University Press' annual conference in Toronto. She explained the Office's role and function and highlighted how the Office's new oversight will affect students.

Video transcript (accessible PDF) - Closed Caption enabled
 


SCHOOL BOARDS

What to expect when the Ombudsman calls: Webinar for school boards
On March 31, 2016, senior Ombudsman staff provided a webinar about what school boards can expect with the Office's new oversight.

Video transcript (accessible PDF) - Closed Caption enabled


Ontario Ombudsman Paul Dubé speaks to the Ontario Secondary School Teachers' Federation

Speech text (accessible PDF) - Closed Caption enabled