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(TORONTO – March 6, 2017) Ontario Ombudsman Paul Dubé’s investigation into non-competitive procurements in the city of Brampton found no evidence of maladministration, but identified several ways the city could improve its practices.
It’s been a year of historic change for our office, as the Ombudsman’s mandate doubled and we were able to help Ontarians with a whole new range of issues in the broader public sector. Here are 10 of the key developments of the past year.
(TORONTO – December 29, 2016) As the new year approaches, the Office of the Ontario Ombudsman is set to mark one year of oversight of municipalities and universities. Since the historic new jurisdiction took effect Jan. 1, the office has received some 3,176 public complaints and inquiries about municipalities, and 232 about universities.
TORONTO (December 2, 2016) – Ontario Ombudsman Paul Dubé today announced an investigation into how the province tracks and reviews the placement of inmates in solitary confinement in its correctional facilities, in light of serious issues raised in an increasing number of complaints.
TORONTO (November 2, 2016) - Ontario Ombudsman Paul Dubé today released the first annual report of his office’s new, expanded mandate, which was doubled in the past year to include more than 1,000 public sector organizations – provincial government bodies, municipalities, universities and school boards.
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Ombudsman in the News

Couverture de presse d’OO

Review follows in the wake of the Adam Capay case and a rising number of complaints.
Ontario’s Ombudsman has launched an investigation into the way the province tracks and reviews the placement of prisoners in solitary confinement.
A Toronto mother says she's been in bureaucratic limbo for more than six months after filing an application with the Family Responsibility Office (FRO) in order to retrieve missing child support payments.
The Ottawa-Carleton Detention Centre remained among the three most complained about jails in Ontario, a dubious distinction it earned despite being the only jail in the top five that housed fewer than 1,000 inmates.
TORONTO -- Ontario's Family Responsibility Office, which enforces court-ordered child and spousal support payments, tops the list of provincial government organizations generating complaints to the ombudsman's office.
Ontario ombudsman Paul Dubé will probe the recent school busing problems at the city’s two primary boards, his office announced Monday.
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