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No time to lose

Ministry of Health and Long-Term Care

Date: 2011

A woman who was diagnosed with two potentially fatal aortic aneurysms in April 2010 was told she needed surgery immediately, but the procedure was not available in Canada. Her doctor applied to the OHIP Out-of-Country treatment program for funding approval in May 2010 but by mid-June had received no response. The woman was anxious to have the surgery and worried that the delay and stress from waiting could make her vulnerable to medical complications. An Ombudsman staff member alerted OHIP Out-of-Country program staff to the woman’s circumstances and her concerns. Final approval for the woman’s out-of-country surgery was given two days later.