Losing laundry

Ministry of Community Safety and Correctional Services

Date: 06-17-2011

A group of inmates complained to the Ombudsman that they had not received clean clothes for some time – in some cases over a month. The inmates were upset and some expressed concern that fights might break out over the issue. When Ombudsman staff contacted senior staff at the jail, they acknowledged that there were problems with the clothing supply, including that items sometimes went missing when they were sent to be laundered at another correctional facility. In response to the Ombudsman’s inquiries, the jail addressed the clothing shortages by ordering extra clothing stock, increasing the number of clean laundry deliveries per week and getting regular reports from the laundry officer so that shortages can be identified and dealt with quickly.