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Signed, Sealed, Undelivered

Ministry of Children and Youth Services

Date: 2009

Signed, Sealed, UndeliveredA woman complained to the Ombudsman about delays in finalizing the adoption of her daughter. The girl, now 19 months old, had been with her since the age of 10 weeks, and she had been unable to obtain her birth certificate or start the process to adopt a second child because of the delay. Her local Children’s Aid Society told her they were waiting for a provincial office to return the necessary paperwork. Ombudsman staff made inquiries and determined that the missing paperwork – a “Director’s Consent to Adoption” – had been forwarded by the CAS to the regional office of the Ministry of Children and Youth Services nine months earlier. The forms had been signed and approved within a month, but were never returned. Once found, the papers were immediately sent on and the long-delayed adoption was made final.