Money in the Kitty
The owner of a missing cat was relieved to find it at the local animal shelter.
But before he could take the cat home, he had to pay for the food, care and treatment that had been provided.
He was also ordered by the Ontario Society for the Prevention of Cruelty to Animals (OSPCA) to continue the veterinary care the cat had been receiving while at the shelter.
Believing some of the veterinary expenses to be unnecessary, the man asked the Animal Care Review Board to revoke the order and have him reimbursed.
During the Board's proceedings, the OSPCA expressed concerns about the health of the cat and the man agreed to take it to a vet.
Upon receiving the vet's report, the OSPCA revoked its order, meaning the Animal Care Review Board no longer had jurisdiction to hear the man's appeal, or deal with the issue of his costs.
The man contacted the Ombudsman and after our discussions with them, the Board and the Ministry of Community Safety and Correctional Services offered the man $300.
To avoid similar situations, the Board is using this case as a training tool for staff regarding the importance of explaining its process and jurisdiction to the public.