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The Ombudsman is an independent officer of the Legislature who investigates complaints from the public about Ontario government services, recommending improvements for governance and resolving individual issues. The Acting Ombudsman is Barbara Finlay. 
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Ombudsman begins taking complaints about Ontario municipalities and universities on New Year’s Day
Beginning tomorrow – January 1, 2016 – the Ontario Ombudsman is officially able to take complaints about the province’s 444 municipalities and 21 publicly funded universities. This historic expansion of the Ombudsman’s mandate is the result of the Public Sector and MPP Accountability and Transparency Act, 2014, which also extended the Ombudsman’s jurisdiction to school boards on September 1, 2015.
Date: 12-31-2015
The Ontario Ombudsman’s Top 10 Things to Know for 2016
A year-end Top 10 list is an annual tradition here at the Office of the Ontario Ombudsman. As we wrap up our milestone 40th year and welcome an historic expansion of our mandate on January 1, Acting Ombudsman Barbara Finlay has designed this list to help Ontarians get to know us better. Without further ado, here are her Top 10 Things To Know for 2016.​
Date: 12-31-2015
Ombudsman reports progress in municipal transparency, encourages local accountability officers
(TORONTO – December 16, 2015) A new era of local government accountability begins January 1 when the Office of the Ontario Ombudsman takes on full oversight of municipalities, Acting Ombudsman Barbara Finlay said today in releasing the Office’s latest report.
Date: 12-16-2015

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