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On April 11, 2017, Ombudsman Paul Dubé made a presentation to the Standing Committee on Social Policy regarding Bill 68, Modernizing Ontario's Municipal Legislation Act, 2017 .
/resources/speeches-and-articles/speeches/2017/submission-on-bill-68,-modernizing-ontarios-municipal-legislation-act,-2017
Ombudsman’s Message - Essential Lessons from a Pandemic Year At this time last year, reporting on the impact of the first few months of the COVID-19 pandemic on Ontario public services, I observed that in mid-March 2020, “everything changed.”
/resources/reports,-cases-and-submissions/annual-reports/2020-2021-annual-report
Investigation into how the Ministry of Transportation administers the process for obtaining and assessing information about drivers who may have uncontrolled hypoglycemia.
/resources/reports,-cases-and-submissions/reports-on-investigations/2014/better-safe-than-sorry
Investigation into whether the Ministry of the Attorney General, Tribunals Ontario and the Landlord and Tenant Board are taking adequate steps to address delays and case backlogs at the Landlord and Tenant Board
/resources/reports,-cases-and-submissions/reports-on-investigations/2023/administrative-justice-delayed,-fairness-denied
Investigation into the transparency of Hydro One’s billing practices and the timeliness and effectiveness of its process for responding to customer concerns.
/resources/reports,-cases-and-submissions/reports-on-investigations/2015/in-the-dark
The Ombudsman warned Sudbury councillors that their closed-door meeting regarding the city’s Elton John concert ticket scandal was close to the legal line.
/resources/reports,-cases-and-submissions/municipal-meetings/2008/city-of-greater-sudbury-don’t-let-the-sun-go-down-on-me
Investigation into the complaint of the Family Responsibility Office's ineffective enforcement using a writ of seizure and sale.
/resources/reports,-cases-and-submissions/reports-on-investigations/2006/it-s-all-in-the-name
The Ombudsman found that, when councils for Armour Township and the Village of Burk’s Falls met in camera on January 16, 2015, parts of the discussion did not fit within the exceptions to the open meeting rules in the Act. The councils also failed to comply with a number of p...
/resources/reports,-cases-and-submissions/municipal-meetings/2015/village-of-burk-s-falls-armour-township
Message from the Ombudsman Municipal governments are important democratic institutions. They are the level of government that is literally closest to home. Given the important local services municipalities provide, it’s essential that they operate in a way that is accounta...
/resources/brochures,-posters-and-resources/municipal-resources/codes-of-conduct-and-integrity-commissioners-guide-for-municipalities
On March 23 2017, Ontario Ombudsman, Paul Dubé, presented to CAMH's Dual Diagnosis and the Forensic Mental Health System conference, in Toronto.
/resources/speeches-and-articles/speeches/2017/nowhere-to-turn-institutionalization-by-default,-not-design

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