An inmate who had been in segregation for nine months – because the facility had concerns about his and others’ safety and security – complained to our office that it was harming his mental health and he needed to see a psychiatrist.
/resources/reports,-cases-and-submissions/selected-cases/2017/security-risk
An inmate with diabetes who needed to take insulin before his meals complained to our office that correctional staff could only give it to him after meals.
/resources/reports,-cases-and-submissions/selected-cases/2017/sweet-relief
A senior who was charged with threatening police complained that Legal Aid Ontario told him he was no longer eligible for their services after the Crown decided it would not seek to put him in jail if convicted.
/resources/reports,-cases-and-submissions/selected-cases/2016/best-defence
An inmate complained that he had sat in jail for days after becoming eligible for parole because a parole hearing had not been scheduled for him.
/resources/reports,-cases-and-submissions/selected-cases/2016/justice-delayed
A woman who broke her collarbone before she was sent to jail complained to us that she had been waiting for eight days for a sling for her arm.
/resources/reports,-cases-and-submissions/selected-cases/2018/welcome-assist
A man serving weekend time in jail who required anxiety medication three times a day sought our help because the correctional facility would not give him his medication on Saturday mornings when he arrived, or on Sunday evenings before he left.
/resources/reports,-cases-and-submissions/selected-cases/2018/weekend-schedule
We referred a man to the right internal complaint mechanism at the Office of the Children’s Lawyer so he could voice concerns about delays in receiving documents and in setting his court date, all of which resulted in added legal costs for him.
/resources/reports,-cases-and-submissions/selected-cases/2018/lost-and-found
A woman who had been pursuing her case at the Human Rights Tribunal of Ontario for several years sought our help after she learned that the adjudicator assigned to her case was no longer able to continue.
/resources/reports,-cases-and-submissions/selected-cases/2019/without-further-delay
An inmate sought our help in reaching the appropriate correctional officials after her father passed away and she could not get a response to her request to attend his funeral.
/resources/reports,-cases-and-submissions/selected-cases/2019/a-time-to-mourn
An inmate complained to us after a sergeant at his facility penalized him by taking away 30 days of earned remission (time off his sentence) for refusing a transfer to another facility.
/resources/reports,-cases-and-submissions/selected-cases/2020/misconduct-ed