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Statement from Ontario's Independent Legislative Officers

(TORONTO) Ontario’s Independent Officers of the Legislative Assembly are calling on the provincial government to reverse plans in the Budget Bill that they believe will significantly reduce important oversight powers. The Officers report to the Assembly, not to the government of the day, and …

Ombudsman closes last Hydro One case – oversight ends today

(TORONTO – December 4, 2015) - The Office of the Ontario Ombudsman has closed its last Hydro One case, as the utility no longer comes under the watchdog’s scrutiny, Acting Ombudsman Barbara Finlay announced today. Provisions in the Building Ontario Up Act passed on June 4, 2015, enabled partial …

Brighter days ahead for municipal accountability: Ombudsman

(TORONTO – January 27, 2015) After seven years of “patchwork” enforcement and widespread confusion about the rules requiring them to hold open meetings, there is good news for Ontario municipalities and the citizens seeking to hold them accountable, Ontario Ombudsman André Marin says today in his …

Ombudsman begins taking complaints about school boards September 1

TORONTO (August 31, 2015) – Beginning tomorrow, September 1, the Ontario Ombudsman is officially able to take complaints about the province’s 82 school boards. The historic new expansion of the Ombudsman’s mandate was granted with the passage of Bill 8, the Public Sector and MPP Accountability and …

Ombudsman begins taking complaints about Ontario municipalities and universities on New Year’s Day

TORONTO (December 31, 2015) – Beginning tomorrow – January 1, 2016 – the Ontario Ombudsman is officially able to take complaints about the province’s 444 municipalities and 21 publicly funded universities. This historic expansion of the Ombudsman’s mandate is the result of the Public Sector and MPP …

Information for new Hydro One complainants

On March 14, 2016 the new Ombudsman for Hydro One started taking complaints. If you have a complaint about Hydro One, This link opens in a new tab contact the Office of the Hydro One Ombudsman , or by phone or email: Toll-free telephone: 1-844-608-8756 TTY: 416-345-5839 Email: …

Acting Ombudsman of Ontario named

Barbara Finlay takes over from André Marin pending selection process (TORONTO, September 16, 2015) – Barbara Finlay has been named acting Ombudsman of Ontario, pending the Legislative Assembly’s selection process to fill the position permanently. Ms. Finlay has served with the Ontario Ombudsman’s …

Reports on two Ombudsman investigations in final stages

(TORONTO – May 19, 2016) - Ontario Ombudsman Paul Dubé confirmed today that he expects to release reports on two of his office’s in-depth systemic investigations in June and July, once required processes are complete.  The first involves an investigation into how the province directs police …

Ombudsman to investigate Brampton procurement practices

(TORONTO – May 25, 2016) - Ontario Ombudsman Paul Dubé today announced an investigation into the city of Brampton’s procurement practices, focusing on the administration of its purchasing by-laws, policies and procedures regarding non-competitive procurements.  The announcement marks the …

New Ontario Ombudsman to start April 1: Mr. Paul Dubé

(TORONTO – February 17, 2016) - Mr. J. Paul Dubé of Ottawa has been appointed as Ontario’s seventh Ombudsman for a five-year term, to begin April 1, 2016. His appointment by an all-party committee of the Legislative Assembly was announced yesterday and approved by unanimous vote in the Legislature. …

New Ontario Ombudsman takes office

Aims to build on investigative legacy and relationships as mandate expands (TORONTO – April 1, 2016) - New Ontario Ombudsman Paul Dubé took his oath of office today, beginning a five-year term as the province’s independent, impartial watchdog. Mr. Dubé is the province’s seventh Ombudsman since the …

Abolish indefinite segregation: Ombudsman

Recommendations call on Ontario to reform use of solitary confinement (TORONTO – May 10, 2016) - Ontario Ombudsman Paul Dubé today urged the Ministry of Community Safety and Correctional Services to abolish the practice of placing inmates indefinitely in segregation and develop alternatives to …

Ombudsman urges province to ensure police are trained in de-escalation

(TORONTO – June 29, 2016) Ontario Ombudsman Paul Dubé today called on the Ministry of Community Safety and Correctional Services to save lives by requiring police across the province to use de-escalation techniques in conflict situations before resorting to lethal force. Closed caption enabled It …

Ombudsman calls for systemic overhaul to help adults with developmental disabilities in crisis

(TORONTO – August 24, 2016) - Ontario’s systemic failure to help desperate families who are unable to care for loved ones with developmental disabilities has left vulnerable people in dire and often dangerous circumstances, Ombudsman Paul Dubé reveals in his office’s latest report, released today. …

Ontario Ombudsman marks one year of school board oversight

(TORONTO – September 6, 2016) - As the new school year begins, the Office of the Ontario Ombudsman is marking one year of oversight of school boards, after receiving 701 complaints and inquiries in the first year of its new mandate. ‘‘I’m happy to report that so far, we have received excellent …

Ombudsman to assess Toronto school busing issues

TORONTO (September 9, 2016) – After hearing about problems with busing of students in the Toronto District School Board and Toronto Catholic District School Board, Ontario Ombudsman Paul Dubé has directed staff to assess the issues to determine whether or not a systemic investigation is warranted. …

Ombudsman to investigate Toronto school busing issues

TORONTO (September 26, 2016) – Ombudsman Paul Dubé today announced his office will conduct a systemic investigation into recent school busing problems at the Toronto District School Board and Toronto Catholic District School Board. The investigation will focus on whether the boards’ oversight of …

Police oversight reform long overdue: Ombudsman

Stronger law and consistent scrutiny needed to bolster public confidence in police TORONTO (October 27, 2016) – Ontario Ombudsman Paul Dubé today released his submission to the province’s Independent Police Oversight Review, calling for new legislation to make police oversight bodies more …

Ontario Ombudsman marks one year of oversight of municipalities and universities

(TORONTO – December 29, 2016) - As the new year approaches, the Office of the Ontario Ombudsman is set to mark one year of oversight of municipalities and universities. Since the historic new jurisdiction took effect Jan. 1, the office has received some 3,191 public complaints and inquiries about …

Ombudsman to investigate segregation process in Ontario jails

TORONTO (December 2, 2016) – Ontario Ombudsman Paul Dubé today announced an investigation into how the province tracks and reviews the placement of inmates in solitary confinement in its correctional facilities, in light of serious issues raised in an increasing number of complaints. The Ministry …