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Displaying 1321 - 1340 of 5078

Newsletter - Ombudsman reflects on 2018 and year ahead

Newsletter - Ombudsman reflects on 2018 and year ahead …

Ontario Ombudsman’s mandate expanded

(TORONTO – December 6, 2018) Ombudsman Paul Dubé today committed his office to the new responsibilities transferred to it under the Restoring Trust, Transparency and Accountability Act, 2018 (the government’s fall economic statement, also known as Bill 57), which was passed in the Legislature this …

Newsletter - Update: Ombudsman reviewing 2,200 complaints about Ontario Cannabis Store

Newsletter - Update: Ombudsman reviewing 2,200 complaints about Ontario Cannabis Store …

Newsletter - Ombudsman reviewing more than 1,000 complaints about Ontario Cannabis Store

Newsletter - Ombudsman reviewing more than 1,000 complaints about Ontario Cannabis Store …

Ombudsman reviewing more than 1,000 complaints about Ontario Cannabis Store

TORONTO (October 31, 2018) – Ontario Ombudsman Paul Dubé today confirmed that his office has received more than 1,000 complaints about the Ontario Cannabis Store (OCS) since it opened October 17. Most are from customers frustrated with delayed deliveries, billing problems and poor customer service. …

Cannabis delivery complaints under review by Office of the Ontario Ombudsman (CTV News)

Canadian Press October 30, 2018 TORONTO -- The Office of the Ontario Ombudsman says it has received complaints over delays in the delivery of cannabis in the province, almost two weeks since the drug was legalized across the country. In an email Monday, spokeswoman Linda Williamson says there is no …

Newsletter - Ombudsman targets MTO's drivers license suspension system

Newsletter - Ombudsman targets MTO's drivers license suspension system …

Ombudsman targets province’s driver licence suspension system - Ministry agrees to modernize cumbersome, confusing notification process

TORONTO (September 27, 2018) – Ontario Ombudsman Paul Dubé today called on the Ministry of Transportation to overhaul the way it notifies drivers whose licences are suspended for unpaid fines – a process his investigation found to be unreasonable, unjust and wrong. The Ombudsman’s latest report, …

Ombudsman assessing new complaints about OPP handling of officers’ operational stress injuries and suicide

TORONTO (September 18, 2018) – Ontario Ombudsman Paul Dubé has directed staff to assess new complaints and issues related to suicides and operational stress injuries among Ontario Provincial Police officers, to determine whether or not a follow-up investigation is warranted. “As I learned recently …

Ontario Ombudsman to investigate Niagara region CAO hiring and related issues

(TORONTO – August 30, 2018) Ontario Ombudsman Paul Dubé today announced he will conduct a formal investigation into matters related to the hiring of the Regional Municipality of Niagara’s Chief Administrative Officer (CAO). Mr. Dubé informed the regional municipality (the region) in writing today …

Newsletter - Ombudsman encouraged by improved municipal accountability

Newsletter - Ombudsman encouraged by improved municipal accountability …

Search

Search the digest using your own words. Keep in mind some search phrases may not yield any results. You can also try searching by browsing the Keyword Directory or by combining multiple keywords using the Advanced Keyword Search .   … …

Keyword Directory

Keywords Use our alphabetical listing below to browse keywords and find reports containing them. You can also try searching the digest with 1) our  in-site search function , by typing a word or phrase to search using your own words, or 2) our Advanced Keyword Search , by combining multiple keywords …

Newsletter - Ombudsman report prompts apology from Niagara Region to journalist and citizen blogger

Newsletter - Ombudsman report prompts apology from Niagara Region to journalist and citizen blogger …

Niagara Region infringed journalist’s rights: Ombudsman

Recommends apologies to reporter and citizen blogger, procedural improvements (TORONTO – July 18, 2018) Ontario Ombudsman Paul Dubé today called on the Regional Municipality of Niagara to apologize publicly to a local journalist and a citizen blogger for seizing their property and ejecting them …

Newsletter - Benefits of independent oversight

Newsletter - Benefits of independent oversight …

Ombudsman details benefits of independent oversight Annual Report 2017-2018

(June 27, 2018 – TORONTO) Ontario Ombudsman Paul Dubé today cited improvements in accountability and bureaucratic leadership in several public sector bodies as a measure of how independent offices like his can make public services better. In his third Annual Report as Ombudsman, Mr. Dubé details …

Newsletter - Ombudsman nominated as one of Canada's most influential lawyers

Newsletter - Ombudsman nominated as one of Canada's most influential lawyers …

Ontario Ombudsman again nominated as one of Canada’s most influential lawyers

(TORONTO, May 11, 2018) – For the second straight year, Ontario Ombudsman Paul Dubé is among the nominees for Canadian Lawyer magazine’s Top 25 Most Influential Lawyers in Canada.   Online voting for the Top 25 is open through May 22, and results will be announced in August. The survey is This link …

Ombudsman to investigate province’s handling of ambulance service complaints

TORONTO (May 1, 2018) – Ontario Ombudsman Paul Dubé today announced an investigation into how the province oversees patient complaints and incident reports about ambulance services.   The Ministry of Health and Long-Term Care’s Emergency Health Regulatory and Accountability Branch, which oversees …

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The Ontario Ombudsman’s work takes place on traditional Indigenous territories across the province we now call Ontario, and we are thankful to be able to work and live on this land. 

Ombudsman Ontario Home

Ombudsman Ontario

483 Bay Street
10th floor, South Tower
Toronto, ON M5G 2C9

Toll-free (Ontario only): 1-800-263-1830
Outside Ontario: 416-586-3300
info@ombudsman.on.ca

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