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‘We want young people calling us directly’: head of the new children and youth unit in the Ontario ombudsman’s office (QP Briefing)

By Sneh Duggal Queen’s Park Briefing January 10, 2020 The message Ontario’s Ombudsman Paul Dubé and the head of his office’s new children and youth unit want to share with young people across the province is: if you have a question, call. The relatively new unit, headed by Diana Cooke, has a …

Ontario Ombudsman to investigate delays at Landlord and Tenant Board

(TORONTO - January 9, 2020) – In the wake of a recent surge in complaints, Ontario Ombudsman Paul Dubé today announced an investigation into serious delays at the Landlord and Tenant Board (LTB), the administrative tribunal that resolves residential tenancy disputes.   Complaints to the Ombudsman …

Newsletter - 2020 Vision: Ombudsman reflects on 2019 and sets priorities for new year

Newsletter - 2020 Vision: Ombudsman reflects on 2019 and sets priorities for new year …

Newsletter - Ombudsman finds Niagara CAO hiring was "inside job"

Newsletter - Ombudsman finds Niagara CAO hiring was "inside job" …

Ombudsman finds Niagara CAO hiring was "inside job"

TORONTO (November 29, 2019) – Ontario Ombudsman Paul Dubé today called on the Regional Municipality of Niagara to improve its practices after his investigation found its hiring of former Chief Administrative Officer Carmen D’Angelo was “compromised” by confidential information leaked by insiders in …

Newsletter - Watchdogs gather for "Sharpening your Teeth" training

Newsletter - Watchdogs gather for "Sharpening your Teeth" training …

Ombudsman’s confidential report on Niagara CAO hiring to be viewed by council Nov. 14

(TORONTO – October 31, 2019) Ontario Ombudsman Paul Dubé’s draft report on his investigation into issues relating to the 2016 hiring of Niagara Region’s chief administrative officer will be provided to members of regional council for review at a closed meeting on November 14. The Ombudsman’s …

Hamilton committee’s out-of-town meetings to hire city manager did not violate law, Ombudsman finds

(TORONTO – October 4, 2019) A committee of Hamilton city council did not violate the Municipal Act when it held two closed-door meetings at a resort in Niagara-on-the-Lake last February to interview job applicants, Ontario Ombudsman Paul Dubé has found. However, the open portion of the first …

Newsletter - Reaching Ontario's children and youth

Newsletter - Reaching Ontario's children and youth …

Newsletter - Ombudsman launches search for French Language Services Commissioner

Newsletter - Ombudsman launches search for French Language Services Commissioner …

Newsletter - Ombudsman’s new unit helps uphold young people’s rights in care

Newsletter - Ombudsman’s new unit helps uphold young people’s rights in care …

School consolidation decision process should be redone, Ombudsman tells Near North school board

(TORONTO – July 17, 2019) Ontario Ombudsman Paul Dubé today called on the Near North District School Board to revisit its decision to close North Bay’s Widdifield Secondary School, after his latest investigation determined that the board failed to follow a fair and transparent process. The …

Newsletter - Ombudsman records one of "busiest years" in Office's history: Complaints up 30%, jurisdiction expanded to new areas

Newsletter - Ombudsman records one of "busiest years" in Office's history: Complaints up 30%, jurisdiction expanded to new areas …

International Association of Language Commissioners' Annual Conference

This link opens in a new tab Ombudsman's welcome speech at the International Association of Language Commissioners' VI th Annual International Conference, in Toronto, in June, 2019 (accessible PDF) Welcome speech of the International Association of Language Commissioners' VI th Annual International …

2018-2019 Annual Report: Ombudsman records one of “busiest years” in office’s history

Complaints up 30%, jurisdiction expanded to new areas Annual Report 2018-2019 (June 25, 2019 – TORONTO) Ontario Ombudsman Paul Dubé today reported on an historic year in which his office handled a 30% surge in complaints and saw its mandate expanded for the second time in four years. In his fourth …

Newsletter - Watch for the Ombudsman's 2018-2019 annual report in June!

Newsletter - Watch for the Ombudsman's 2018-2019 annual report in June! …

'We have the people to do it': Ontario ombudsman pledges 'care' in taking over child welfare probes (CBC News)

Matt Prokopchuk CBC News May 09, 2019 Ontario's ombudsman says he and his staff are dedicated to continuing the investigative functions of the province's former child and youth advocate and will follow up on the recommendations made in reports completed so far. Paul Dubé's office now contains a …

Ombudsman’s new open meeting case digest (Municipal World)

This link opens in a new tab "Ombudsman’s new open meeting case digest" (Municipal World - PDF) Originally published in Municipal World By Paul Dubé, Ombudsman of Ontario Imagine you are an Ontario municipal councillor, perusing the agenda for your next meeting, and you see that a new report by the …

Newsletter - May 1: Ombudsman can now take complaints about child protection, French language services

Newsletter - May 1: Ombudsman can now take complaints about child protection, French language services …

Ombudsman can now take complaints about children’s aid societies and French language services

(TORONTO – May 1, 2019) Ontario Ombudsman Paul Dubé today encouraged Ontarians who have complaints about child protection issues or French language services to contact his office, as new legislation expanding his mandate takes effect today. “Today represents an unprecedented chance for three …