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Municipal meetings

In Ontario, under the Municipal Act , municipalities are required to appoint an investigator to take complaints about closed meetings. This could be the Ombudsman or another investigator.  Please note that although the Ombudsman is not the designated closed meeting investigator for all …

Annual reports

The annual reports of the Ombudsman and French Language Services Commissioner provide concrete examples about how we’ve prompted improvements to government and public services. They also share updates on how organizations have implemented our recommendations from past investigations. Take a look at …

Case stories

Every year, we help thousands of people solve problems with government and public sector services. These case stories show how we work to ensure Ontarians are treated fairly – an essential part of protecting rights and ensuring fairness in public services. You can search our case stories by year or …

File your complaint

Find more help

While we can help solve complaints about more than 1,000 government and public sector bodies, there are some organizations we can’t take complaints about. If your issue isn’t something we can help with, we’ll guide you to the right place. Contact us for help. The list of organizations below may be …

Municipal closed meeting investigators

In Ontario, municipalities are required to appoint an investigator specifically to look at complaints about closed meetings; this could be the Ombudsman or another investigator. This database lists all municipalities in Ontario and their designated closed meeting investigators. In this directory, " …

Organizations you can complain about

Our role is to make sure Ontario government and public services treat you fairly. We take complaints about more than 1,000 provincial government and other public sector organizations.  These include: Provincial ministries and programs Crown corporations Administrative tribunals Agencies, boards and …

Frequently Asked Questions (FAQ)

About the Ombudsman of Ontario and our services What is an ombudsman? An ombudsman is an independent official who investigates complaints from the public about problems in government administration. The Ombudsman is a democratic institution, not a government department, and an essential element in …

Newsletter

Newsletter …

Media releases

Media releases …

News

Search by Media releases Speeches and articles Newsletter You can contact us here with a media request . … Read news and articles about Ombudsman Ontario, or sign up for our monthly newsletter! … …

It’s your right to be treated fairly

We make sure you’ve been treated fairly by Ontario government and public services. We are free, independent, and impartial. … It’s your right to be treated …

Newsletter - Ombudsman kicks off 50th anniversary year with Good Governance Awards

Newsletter - Ombudsman kicks off 50th anniversary year with Good Governance Awards …

Ombudsman Ontario kicks off 50th anniversary year with Good Governance Awards

(TORONTO – February 28, 2025) Ontario Ombudsman Paul Dubé today announced a new award for public sector bodies that have demonstrated exemplary administrative practices – the Ombudsman’s Award for Good Governance – as part of his office’s 50th anniversary activities. Awards will be given to …

Newsletter - We’re hiring! Help us spread the word!

Newsletter - We’re hiring! Help us spread the word! …

Newsletter - French Language Services Commissioner urges Ontario to create a digital directory of public services that must be available in French

Newsletter - French Language Services Commissioner urges Ontario to create a digital directory of public services that must be available in French …

Commissioner urges Ontario to create a digital directory of public services subject to the FLSA

French Language Services Commissioner presents his 2023-2024 Annual Report; urges Ontario to create a digital directory of public services subject to the French Language Services Act (TORONTO, December 5, 2024) – In his 2023-2024 Annual Report, released today, French Language Services Commissioner …

Newsletter - Listening to youth in custody: Inside Roy McMurtry Youth Centre

Newsletter - Listening to youth in custody: Inside Roy McMurtry Youth Centre …

Newsletter - Here to hear you: Amplifying ‘Ombuds’ in October

Newsletter - Here to hear you: Amplifying ‘Ombuds’ in October …

Newsletter - Ombudsman launches investigation into child welfare practice of placing children and youth in hotels, offices and trailers

Newsletter - Ombudsman launches investigation into child welfare practice of placing children and youth in hotels, offices and trailers …