The Ombudsman investigated a closed meeting held by the London Transit Commission on February 28, 2024. The Commission relied on the exception for personal matters about an identifiable individual to discuss the merits of receiving training from the City of London’s integrity commissioner, and to explore options for recording its meetings. The Ombudsman found that the information discussed related specifically to scrutiny and opinions of named individuals and therefore qualified as personal information. The personal information was central to discussions about whether training was necessary, and about the merits of recording Commission meetings. The Ombudsman found that parsing the discussion between an open and closed session would have detracted from a free and uninterrupted discussion.