It was, as they say, a teachable moment. In September 2016, at a time when parents have more than enough on their minds, Toronto’s school bus network was in chaos: some buses showed up late in the mornings, others not at all. And at the end of the day, drivers in some cases dropped kids off long distances from where they were supposed to.
The Toronto District School Board and the Toronto Catholic District School Board are responsible for systemic failure and communication breakdown, report says.
Ontario's ombudsman is reassuring Toronto parents the school bus woes that left thousands of students scrambling to get to class last fall was caused by "communication failures" — and they won't be repeated this September.
Ombudsman cites “weak links” at transportation ministry in cases when drivers not notified their licences have been suspended.
Ontario ombudsman Paul Dubé’s latest report includes the usual litany of problems at the agency that’s supposed to enforce child support payments. Still, Dubé says things are getting better
Paul Dubé on Tuesday released his annual report into the 21,328 complaints his office received in 2016-17.
Working with school boards to resolve complaints
ANALYSIS: Ombudsman Paul Dubé says the province's segregation practices need serious revision — and that the government has long been aware of systemic problems
Ontario Ombudsman Paul Dubé’s report last week on solitary confinement found a ministry that literally doesn’t know how many prisoners are being held in it for how long.
An Ottawa jail inmate with apparent mental health issues and a diminished cognitive ability that made it difficult for him to carry on a conversation spent more than a year in segregation, an investigation by the province’s ombudsman found.