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Newsletter - Ombudsman Paul Dubé: "I'm here to help"

Newsletter - Ombudsman Paul Dubé: "I'm here to help" …

Boards mishandled school bus driver shortage, Ombudsman finds; Recommendations accepted, improvements in place for new school year

(TORONTO – August 10, 2017) - Toronto’s two largest school boards have taken steps to prevent another bus driver shortage this fall, after an investigation by Ontario Ombudsman Paul Dubé revealed their “actions and inactions” led to thousands of students being stranded as school began last …

Ombudsman finds Ministry bound by its own red tape

TORONTO (September 1, 2005) - Bureaucratic obfuscation, errors, excuses and omissions are just some of the criticisms Ombudsman André Marin leveled at officials at the Ministry of Health and Long-Term Care in his report titled, " From Hope to Despair ". The Special Ombudsman Response Team's (SORT) …

Children with severe disabilities focus of Ombudsman’s first Special Investigation

TORONTO (April 25, 2005) –  The Ombudsman of Ontario, André Marin, announced the  launch of a new special Ombudsman response team and its first major investigation at a press conference held earlier today. Mr. Marin said the primary focus of the investigation will be whether parents of children …

Ontario’s most vulnerable are losing out

TORONTO, Ontario (May 31, 2006) – Ontario’s disabled have lost out on disability benefits to the tune of at least $6 million, as a result of delays in processing their applications for support by the Ministry of Community and Social Services’ Ontario Disability Support Program and the impact of a …

Ontario’s Family Responsibility Office dropped the ball in collecting delinquent child support

TORONTO, Ontario (August 9, 2006) – In his most recent report titled, “ It's All in the Name ,” Ontario’s Ombudsman André Marin found that the Ontario Family Responsibility Office needs to accept greater responsibility for ensuring that the rights of Ontario’s Families are protected in the …

MPAC in credibility crisis

TORONTO, Ontario (March 28, 2006) – The Municipal Property Assessment Corporation (MPAC) is experiencing a crisis of credibility and must take real and concrete steps to improve public confidence in the assessment system, Ombudsman André Marin said at a press conference announcing the release of …

Ombudsman’s intervention resolves mental health services crisis

OTTAWA (April 13, 2007) – Traumatized children of Ontario soldiers serving in Afghanistan will get the mental health services they need in the wake of the latest investigation by Ombudsman André Marin. Premier Dalton McGuinty has accepted the Ombudsman’s recommendations that the province ensure …

Ombudsman urges regulation of lotteries to restore trust, Province and OLG vow to act on recommendations

TORONTO (March 26, 2007) – Ontario Ombudsman André Marin today called on the provincial government to regulate its lottery system as it does other gaming activities, in the wake of his office’s special investigation into the problem of “insider” theft and fraud involving Ontario Lottery and Gaming …

Ombudsman finds Ontario broke its promise to crime victims, Ministry of Attorney General acting contrary to law

TORONTO (Feb. 27, 2007) – Ontario’s compensation system for crime victims is hurting the very people it is supposed to help, Ombudsman André Marin says in his report released today, Adding Insult to Injury . Successive governments have ignored their own laws and stood by as the struggling Criminal …

Special Investigations Unit must dispel “toothless tiger” image

TORONTO (September 30, 2008) – Ontario’s system of police oversight has failed to live up to its promise due to a “complacent” culture and a lack of rigour in ensuring police follow the rules, Ontario Ombudsman André Marin says in his latest special report, released today. In Oversight Unseen, Mr. …

Ombudsman calls for new law to avert legal aid “fiascos”

TORONTO (February 26, 2008) – Ontario Ombudsman André Marin today called on the province to change the law to prevent further legal aid fiascos like the Richard Wills murder case – and to take whatever steps possible to recover some of the $1.1 million it cost taxpayers. He warned that the …

Ombudsman calls for clarity on new home warranty program

TORONTO (June 3, 2008) – Ontario Ombudsman André Marin today called on the Ministry of Government and Consumer Services to clarify its relationship with Tarion Warranty Corp. in its communications with new homeowners and the general public. Homeowners who have problems with Tarion over construction …

Statement by Ontario Ombudsman André Marin on Avastin funding

TORONTO (October 1, 2009) – Yesterday, I issued A Vast Injustice , a report on my investigation into the Ministry of Health and Long-Term Care’s decision-making concerning the funding of Avastin for colorectal cancer patients.  The basic premise of my report is that although the Ministry is …

Ontario uncaps Avastin funding in wake of Ombudsman probe

TORONTO (November 29, 2009) – Ontario Ombudsman André Marin today welcomed the province’s announcement that it will uncap the funding of Avastin for colorectal cancer patients.  Mr. Marin recommended that the “absurd and indefensible” cap be lifted two months ago in his report, A Vast Injustice . …

Ontario Ombudsman urges stricter controls on colleges: Cambrian left students unqualified; Ministry “abdicated responsibility”

TORONTO (August 25, 2009) – Ontario Ombudsman André Marin today issued a strong back-to-school warning to the provincial government to keep a closer eye on colleges, to ensure students are getting the education they pay for. “Ontarians are entitled to expect more of their institutions,” Mr. Marin …

Ontario Ombudsman calls on government to better protect students: Ministry incompetence led to private career college “disaster”

TORONTO (July 14, 2009) – Ontario Ombudsman André Marin today  urged the province’s Ministry of Training, Colleges and Universities to get tougher on unscrupulous private career colleges. His latest special report, Too Cool For School, outlines the “unmitigated disaster” of Bestech Academy, an …

Ontario Ombudsman censures Oshawa for "pirating" report

TORONTO (April 27, 2009) – Ontario Ombudsman André Marin today tabled a report signalling to municipalities that they must respect the law when they engage the services of his office.  In his report, Pirating our Property , the Ombudsman found the city of Oshawa’s failure to co-operate with his …

Ombudsman finds closed Oshawa meeting illegally involved lobbying, not just ‘education’

TORONTO (April 29, 2009) – Ontario Ombudsman André Marin has found a city of Oshawa committee met inappropriately behind closed doors with a private business in a “lobbying” session that was supposed to be for “education and training” purposes only.  “This is the very type of conduct that …

Ministry decision to restrict cancer drug “verges on cruelty” - Ombudsman finds cap on Avastin funding unreasonable and wrong

TORONTO (September 30, 2009) – The Ontario government’s funding cutoff for patients taking the cancer drug Avastin is unreasonable, wrong and “verges on cruelty,” Ontario Ombudsman André Marin’s latest investigation has found. Mr. Marin’s report, A Vast Injustice – released today – details the …