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Newsletter - French Language Services Commissioner recommends assessment tool to aid government in protecting Ontario’s “linguistic health”

Newsletter - French Language Services Commissioner recommends assessment tool to aid government in protecting Ontario’s “linguistic health” …

Ontario ombudsman calls for overhaul of ‘wholly inadequate’ paramedic services oversight system (Global News)

Nick Westoll This link opens in a new tab Global News May 20, 2021 Ontario’s ombudsman is calling on the provincial government to revamp the oversight system for paramedic services, saying it’s “complicated, overburdened, and wholly inadequate.” “Emergency ambulance service can mean the difference …

Ontario ombudsman highlights lack of oversight of public health units (CP24)

Holly McKenzie-Sutter This link opens in a new tab CP24 June 29, 2021 Local public health units, which have been at the forefront of the fight against COVID-19, lack independent oversight, Ontario's ombudsman said Tuesday, calling on the province address the issue as soon as possible. Paul Dubé …

French Language Services Commissioner recommends assessment tool to aid government in protecting Ontario’s “linguistic health”

(TORONTO – December 7, 2021) French Language Services Commissioner Kelly Burke today called on the province to ensure its services for Franco-Ontarians are truly equivalent to those in English, and provided without delay. In her second annual report, released today, the Commissioner: Provides …

Newsletter - National Child Day 2021: Appreciating young people and committing to uphold their rights

Newsletter - National Child Day 2021: Appreciating young people and committing to uphold their rights …

Our international work

Ombudsman offices like ours exist in more than 100 countries around the world.  We help protect and promote people’s rights, and we make sure governments act fairly and responsibly. Our Office works with provincial, national and international oversight bodies. We share knowledge, strategies and …

Newsletter - School board governance: Ombudsman calls for mandatory codes of conduct and integrity commissioners

Newsletter - School board governance: Ombudsman calls for mandatory codes of conduct and integrity commissioners …

Newsletter - Ombudsman marks first National Truth and Reconciliation Day to honour victims and survivors of residential schools

Newsletter - Ombudsman marks first National Truth and Reconciliation Day to honour victims and survivors of residential schools …

Ombudsman’s message for Truth and Reconciliation Day, September 30, 2021

(TORONTO, September 29, 2021) Today is the first National Day for Truth and Reconciliation. It is a day to remember and commemorate the thousands of Indigenous children who were taken away from their communities and forced to attend residential schools – and the many who never returned home. Since …

Newsletter - Municipal matters: The importance of being open – to the public and complaints

Newsletter - Municipal matters: The importance of being open – to the public and complaints …

Newsletter - Which of our Annual Report stories resonated most with you?

Newsletter - Which of our Annual Report stories resonated most with you? …

Newsletter - Ombudsman reports on 2020-2021: Lessons from a Pandemic Year

Newsletter - Ombudsman reports on 2020-2021: Lessons from a Pandemic Year …

Ombudsman’s Annual Report stresses “essential” oversight of public sector in pandemic, highlights improvements and gaps

Closed caption enabled Press conference: Video summaries: (TORONTO – June 29, 2021) Ontario Ombudsman Paul Dubé today emphasized the importance of independent oversight of public services in times of crisis – and called attention to serious gaps in the areas of public health and policing. In his …

Ontario Bar Association Tom Marshall Award of Excellence 2021 - Acceptance Remarks

Media release, "Ombudsman Paul Dubé to receive Ontario Bar Association award for excellence in public sector law" (April 12, 2021) Ms. Charlene Theodore, OBA President Mr. John Park, Chair of the Public Law Section Mr. Tom Marshall Q.C. Members of the Selection Committee Fellow members of the …

Newsletter - Ombudsman recommends overhauling “complicated, overburdened” ambulance oversight system to protect patient safety

Newsletter - Ombudsman recommends overhauling “complicated, overburdened” ambulance oversight system to protect patient safety …

Ombudsman and counterparts urge fairness in vaccine certification approaches

(TORONTO – May 26, 2021) Ontario Ombudsman Paul Dubé is joining his counterparts from across Canada in urging that provincial and territorial governments considering vaccine passports do so with fairness and caution. The Canadian Council of Parliamentary Ombudsman (CCPO), which includes Canada’s 10 …

Ombudsman recommends overhauling “complicated, overburdened” ambulance oversight system to protect patient safety

TORONTO (May 20, 2021) – Ontario Ombudsman Paul Dubé today called on the Ministry of Health to improve its processes for investigating complaints about ambulance services, in a report that reveals a system that is complicated, overburdened, and wholly inadequate. In the report, entitled Oversight …

Newsletter - The virtual frontier: Keeping electronic municipal meetings open to the public

Newsletter - The virtual frontier: Keeping electronic municipal meetings open to the public …

French Language Services Resources

The French Language Services Commissioner, within the Ombudsman’s Office, ensures that the rights of Ontarians and the obligations of government agencies are respected according to the French Language Services Act . Learn how the French Language Services Unit can help. If you would like hard copies …

General resources

If you would like copies of any of these brochures or posters, contact us at Communications@ombudsman.on.ca . All brochures and posters are accessible PDFs. Click the image to view, print or download. Brochures in English and French Brochures in Indigenous Languages Brochures in other languages …