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The Ombudsman received a complaint that council for the Town of Georgina inappropriately met in camera to discuss an organizational review of certain departments within the town administration as part of a larger service delivery review.

The Ombudsman received a complaint regarding the general meeting practices of the Town of Kirkland Lake’s Recreation Committee. The complaint alleged that the Recreation Committee held closed meetings by not providing proper notice to the public in contravention of the Municipal Act. The Ombudsman determined that the Recreation Committee was a committee of council, and therefore subject to the Act’s open meeting requirements.  The Ombudsman found that the Recreation Committee’s meeting practices contravened these requirements.

On March 14, 2017 the Policy Review Committee for the Town of Carleton place met in closed session to discuss a public statement made by the Mayor, citing the “litigation or potential litigation” exception. The Ombudsman received a complaint that this discussion did not fit within the cited exception. The Ombudsman found that there was not a reasonable prospect of litigation at the time of the closed meeting and the discussion did not fit within the “litigation or potential litigation” exception.

The Ombudsman received a complaint alleging that council for the Town of Deep River inappropriately met in camera on May 17 and 18, 2017 to discuss a police service consultation plan. The complainant also alleged that a police service consultation “working group” formed during the May 18 closed meeting should have been classified as a committee of council subject to the Municipal Act’s open meeting requirements. The Ombudsman found that council for the Town of Deep River contravened the Municipal Act when it went in camera to discuss and vote on matters related to the police service consultation plan. The Ombudsman also found that the police service consultation “working group” was not a committee of council and therefore not subject to the open meeting requirements of the Municipal Act.

We received a complaint that the City of Hamilton’s General Issues Committee discussed funding for certain transit routes known as “school bus extras” during a closed session on either March 23 or 24, 2017, contrary to the open meeting rules. The Ombudsman found that the committee technically contravened the open meeting rules when the bus routes issue was raised briefly during a closed meeting on March 24, 2017. Once the committee determined that the issue did not fit within any of the exceptions to the open meeting rules, it ended the discussion. The Ombudsman commended city staff and council members for being mindful of the open meeting rules during the meeting, but recommend the city exercise greater caution when adding items to a closed session agenda in the future, and that the city begin audio or video recording all closed meetings.

The Special Ombudsman Response Team's probe of complaints of delays in processing of registrations of births, deaths marriages and name changes found an improvements since the previous Ombudsman’s investigation in 2004.

Investigation into whether the Ministry of Health and Long-Term Care has failed to properly administer newborn screening in Ontario.

The Ministry of Health and Long-Term care restored funding for testicular prosthesis surgery for boys under 18.

The Ministry of Health overhauled its out-of-country care program and paid $75,000 to a chemotherapy patient who was wrongly denied coverage.

Coverage was granted to a 94-year-old man who moved back to Ontario from the U.S. and broke his hip 38 days before his Ontario health insurance eligibility was to take effect.

The province created a $2-million emergency fund for children’s mental health services and the federal government committed $100,000 to help traumatized children of Ontario-based Canadian Forces personnel serving in Afghanistan.

The Ministry of Health and Long-Term Care agreed to fund the home use of oxygen saturation monitors for children with life-threatening respiratory conditions, and to review the entire Assistive Devices Program.

Investigation into Legal Aid Ontario’s role in the funding of the criminal defence of Richard Wills.

Investigation into the Ministry of Health and Long-Term Care’s administration of the Positron Emission Tomography (PET) program.

Investigation into the Ministry of Health and Long-Term Care’s decision-making concerning the funding of Avastin for colorectal cancer patients.

The Office of the Chief Coroner of Ontario sped up its process, improved its practices and addressed a backlog of cases after the Ombudsman launched an investigation in 2008 into complaints that mandatory inquests were not being held within a reasonable time frame. 

The Ministry of Health and Long-Term Care agreed to fund dental implants for a 55-year-old cancer patient who required extensive reconstructive facial surgery.

The Ministry of Health and Long-Term Care incorporated the Ombudsman’s suggestions in its ongoing upgrade of its monitoring of long-term care facilities after he identified serious systemic problems.

Investigation into the Toronto District and Toronto Catholic District school boards’ oversight of student transportation and their response to delays and disruptions at the start of the 2016-2017 school year.

The Ombudsman received a complaint that council for the Township of Leeds and the Thousand Islands discussed reassignment of the Chief Administrative Officer’s duties during a closed meeting held on April 18, 2016.