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ATTENTION – OFFICE CLOSED – MONDAY, OCTOBER 13: The Office of the Ombudsman of Ontario will be closed on Monday, October 13. Our phone lines will also be closed. Our services will resume on Tuesday, October 14 at 9 a.m. Complaints can still be filed using our online complaint form or via email at info@ombudsman.on.ca.

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Displaying 4901 - 4920 of 5038
OPPfacts-EN.pdf

PDF∙511.76 KB∙Last Modified: 7 May 2025

In the Line of Duty – Facts and highlights Operational stress injury describes persistent psychological difficulty experienced as a result of operational duties, including depression, anxiety, addictions and post-traumatic stress disorder. Ontario Provincial Police (OPP) Staff: 6,152 uniformed …
SEF-Dossier-de-presse-2019-2020-EN.pdf

PDF∙166.41 KB∙Last Modified: 9 Dec 2020

Commissioner calls on all Ontario ministries to produce plans to improve French language services Kelly Burke's vision: "Equivalent service, without delay (s’il vous plaît)" (TORONTO – December 10, 2020) French Language Services Commissioner Kelly Burke today is urging the province to improve the …
Amherstburg-Closing-Letter-Dec-9-FR.pdf

PDF∙174.62 KB∙Last Modified: 22 Apr 2025

Le 9 décembre 2013 Brenda Percy, directrice des Services législatifs/secrétaire Ville d’Amherstburg 271, rue Sandwich Sud Amherstburg (Ontario) N9V 2A5 Objet : Plainte sur la réunion du 21 octobre 2013 Madame, Par la présente, je fais suite à notre conversation du 3 décembre 2013 à propos des …
Etat-de-l’accessibilite-2023-accessible.pdf

PDF∙138.43 KB∙Last Modified: 14 Dec 2023

État de l’accessibilité en 2023 Le Bureau de l’Ombudsman de l’Ontario s’est historiquement engagé à garantir un milieu entièrement accessible à toutes les personnes handicapées. Le Bureau a continué de rehausser ses pratiques et de les améliorer pour répondre en temps opportun aux besoins des …
InfoSheet-FR.pdf

PDF∙140.93 KB∙Last Modified: 19 Feb 2019

Ministry of Education Child Care Quality Assurance and Licensing Ministère de l’Éducation Assurance de la qualité des services de garde d'enfants et délivrance de permis placeholder regional office Renseignements à l’intention des fournisseurs de soins et des parents sur la garde d’enfants et la …
HydroOne-Facts-EN_1.pdf

PDF∙173.03 KB∙Last Modified: 7 May 2025

In the Dark – Facts and Highlights Ombudsman’s investigation • 10,565: Unprecedented number of complaints, received April 2013-April 2015 (p. 6). • 4,142 complaints resolved by Ombudsman staff and with Hydro One, April 2013-April 2015 (p.8). Cases in progress as of May 22, 2015: 330. • 66 …
Ombudsman-Ontario-Hamilton-Waterfront-Trust-fevrier-2023-lettre-accessible.pdf

PDF∙228.95 KB∙Last Modified: 6 Feb 2023

J. Paul Dubé, Ombudsman ENVOYÉ PAR COURRIEL Hamilton Waterfront Trust Conseil d’administration a/s Bernie Mueller, Président 47 Discovery Drive Hamilton Ontario L8L 8K4 Le 6 février, 2023 Au Conseil d’administration Objet : Plaintes sur des réunions à huis clos Mon Bureau a reçu des plaintes à …
Joanne-Camire-Laflamme_Township-of-Russell-May-25-accessible.pdf

PDF∙527.92 KB∙Last Modified: 31 May 2018

0 Ombudsman J. Paul Dube, Ombudsman May 25, 2018 Joanne Camire Laflamme Clerk Township of Russell 717 Notre-Dame Street Embrun, ON KOA 1W1 By mail and e-mail Dear Ms. Camire Laflamme: Re: Closed meeting complaint-April 19, 2018 I am writing further to your telephone conversation with my Office on …
Closing_Letter_Tehkummah_May-2018-accessible.pdf

PDF∙339.65 KB∙Last Modified: 4 Jun 2018

0 Ombudsman J. Pa ul Dube, Ombud sman BY MAIL AND EMAIL Council for the Township of Tehkummah 456 Hwy 542A Tehkummah, ON POP 2CO May31 , 2018 Dear Members of Council for the Township of Tehkummah, Re: Closed meeting complaint. May 15, 2018 My Office received a complaint about a special meeting of …
OLG-summary_report_to_the_ombudsman-access.pdf

PDF∙1.45 MB∙Last Modified: 23 May 2025

Ontario Lottery and Gaming Corporation Summary Report to the Ombudsman September 2008 XX% Cert no. XXX-XXX-XXX André Marin Ombudsman of Ontario Bell Trinity Square 483 Bay Street, 10th Floor, South Tower Toronto, ON M5G 2C9 Dear Mr. Marin, We are pleased to submit this summary of the quarterly …
BLR-Closing-Letter---final-FR_rev.pdf

PDF∙211.9 KB∙Last Modified: 22 Apr 2025

Le 18 août 2014 M. Norm Lentz, préfet Mme Michelle Mantifel, secrétaire-trésorière Canton de Brudenell, Lyndoch et Raglan 42 Chemin Burnt Bridge Palmer Rapids, ON K0J 2E0 Objet : Examen de la réunion du 19 mars 2014 par l’Ombudsman Monsieur, Madame, Je vous écris à la suite de notre discussion le 6 …
West-Nipissing-2014.pdf

PDF∙144 KB∙Last Modified: 22 Apr 2025

August 15, 2014 Mayor Joanne Savage Melanie Ducharme, Clerk/Planner Municipality of West Nipissing 101-225 Holditch St. Sturgeon Falls, ON P2B 1T1 Dear Mayor Savage and Ms. Ducharme RE: Complaint about alleged closed meeting of December 20, 2011 I am writing further to our conversation of August 14 …
South-Bruce-Peninsula.pdf

PDF∙182.58 KB∙Last Modified: 22 Apr 2025

July 19, 2011 Mayor John Close Angie Cathrae, Clerk Town of South Bruce Peninsula 315 George Street, PO Box 310 Wiarton, Ontario N0H 2T0 Dear Mayor Close and Ms. Cathrae: Re. Our File No. 237058 I am writing further to our meeting of June 6, 2011, regarding our Office’s review of the complaints …
Larder-Lake-final-FR-accessible.pdf

PDF∙121.92 KB∙Last Modified: 22 Apr 2025

Le 16 avril 2013 Dwight McTaggart, secrétaire-trésorier CP 40 Larder Lake (Ontario) P0K 1L0 Objet : Plainte sur des réunions tenues le 10 septembre et le 7 décembre 2012 Monsieur, Par la présente, je fais suite à la conversation que j’ai eue avec vous et la mairesse Patricia Bodick au sujet des …
Amherstburg-Closing-Letter-Dec-9.pdf

PDF∙166.28 KB∙Last Modified: 22 Apr 2025

December 9, 2013 Brenda Percy, Director of Legislative Services/Clerk Town of Amherstburg 271 Sandwich St. South Amherstburg, ON N9V 2A5 Dear Ms. Percy, Re: Complaint Meeting Complaint of October 21, 2013 I am writing further to our conversation of December 3, 2013 regarding the outcome of our …
Niagara-Falls-April-23-FR.pdf

PDF∙1.12 MB∙Last Modified: 22 Apr 2025

Le 23 avril 2012 M. Dean Iorfida Secrétaire municipal Ville de Niagara Falls 4310, rue Queen Niagara Falls (Ontario) L2E 6X5 Objet : Notre dossier no 250459 Monsieur, Par la présente, je fais suite à notre conversation téléphonique du 23 avril 2012 à propos des résultats de l’examen de l’Ombudsman …
Closing-Letter---Sudbury-(Final)--FR-accessible.pdf

PDF∙164.94 KB∙Last Modified: 22 Apr 2025

J. Paul Dubé, Ombudsman PAR COURRIEL À Monsieur le maire Brian Bigger et au Conseil municipal Ville du grand Sudbury CP 5000, Succ A 200, rue Brady Sudbury, ON P3A 5P3 Le 19 mai 2016 Monsieur le maire et Messieurs les membres du Conseil municipal, Objet : Plainte sur une réunion à huis clos, 7 …
Pelham-closing-letter-April-16.pdf

PDF∙137.97 KB∙Last Modified: 22 Apr 2025

April 16, 2013 Ms. Nancy J. Bozzato, Town Clerk The Corporation of the Town of Pelham P.O. Box 400, 20 Pelham Town Square Fonthill, ON L0S 1E0 Dear Ms. Bozzato: RE: Our File Number 233089-003 I am writing further to my conversation with you, Mayor Dave Augustyn, and Chief Administrative Officer …
Township_of_Russell-Letter-June-2018-accessible.pdf

PDF∙658.21 KB∙Last Modified: 8 Jun 2018

0 Ombudsman J. Paul Dube, Ombudsman June 7 , 2018 Council for the Township of Russell c/o Joanne Camire Laflamme, Clerk Township of Russell 717 Notre-Dame Street Embrun, ON KOA 1W1 By e-mail: joannecamirelaflamme@russell.ca Dear Council for the Township of Russell: Re: Closed meeting complaint - …
Niagara-Falls-Feb2015-accessible.pdf

PDF∙243.61 KB∙Last Modified: 20 Jul 2018

Ombudsman Report Investigation into whether Council for the City of Niagara Falls held an illegal meeting on October 8, 2013 André Marin Ombudsman of Ontario February 2015 Complaint 1 On September 5, 2014, my Office received a complaint about a closed session held on October 8, 2013 by council for …

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The Ontario Ombudsman’s work takes place on traditional Indigenous territories across the province we now call Ontario, and we are thankful to be able to work and live on this land. 

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Ombudsman Ontario

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Toronto, ON M5G 2C9

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Outside Ontario: 416-586-3300
info@ombudsman.on.ca

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