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ATTENTION – OFFICE CLOSED – MONDAY, OCTOBER 13: The Office of the Ombudsman of Ontario will be closed on Monday, October 13. Our phone lines will also be closed. Our services will resume on Tuesday, October 14 at 9 a.m. Complaints can still be filed using our online complaint form or via email at info@ombudsman.on.ca.

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Displaying 4881 - 4900 of 5039
AR17-Remarks-EN.pdf

PDF∙142.5 KB∙Last Modified: 7 May 2025

Opening remarks – Paul Dubé Annual Report 2016-2017 Thank you for being here today and for watching us via webcast. It’s an honour for me to present today’s report, covering what is not only my first full year as Ombudsman, but the first full fiscal year of my office’s expanded mandate. As you all …
Hawkesbury-CL-EN-acessible.pdf

PDF∙166.07 KB∙Last Modified: 17 Aug 2017

October 7, 2014 Mayor René Berthiaume Clerk Christine Groulx Town of Hawkesbury 600 Higginson Street Hawkesbury ON K6A 1H1 Re: Closed Meeting Complaint – August 18, 2014 Dear Mayor Berthiaume and Ms. Groulx: I am writing further to your discussion of October 7, 2014 with Jean-Frédéric Hübsch of the …
Equite-en-tete-2022-accessible.pdf

PDF∙2.27 MB∙Last Modified: 2 Sep 2022

L’ÉQUITÉ EN TÊTE GUIDE D’ÉVALUATION DE L’ÉQUITÉ ADMINISTRATIVE 2022 Canadian Council of Parliamentary Ombudsman Conseil canadien des ombudsmans parlementaires Un message du CCOP Le guide L’équité en tête est un outil d’évaluation qui peut être utilisé par les organismes publics du Canada pour …
Casselman-Fevrier-2015-SignerIci-FR-accessible.pdf

PDF∙250.32 KB∙Last Modified: 14 Aug 2018

Rapport de l’Ombudsman Enquête visant à déterminer si le Conseil du Village de Casselman a tenu des réunions à huis clos illégales en novembre 2014 « Signer ici » André Marin Ombudsman de l’Ontario Février 2015 Plaintes 1 Le 17 novembre 2014, mon Bureau a reçu une plainte alléguant que les membres …
GameofTrustFactsEN.pdf

PDF∙22.57 KB∙Last Modified: 7 May 2025

A Game of Trust By the numbers – Fact sheet ONTARIO LOTTERY AND GAMING CORPORATION History: Created as Ontario Lottery Corp. in 1975; merged with Ontario Casino Corp. in 2000; rebranded as “OLG” in 2006 Retailers: About 11,000 locations; OLG estimates of staff vary from 106,185 to 175,000 Total …
BF_TravelandHospExpenses_2017-Q1-EN-accessible.pdf

PDF∙13.24 KB∙Last Modified: 24 Nov 2017

Office of the Ombudsman of Ontario Barbara Finlay, Deputy Ombudsman Travel and Hospitality Expenses for travel completed from April 1, 2017 to June 30, 2017 Event Date (s) May 15-17, 2017 Travel Expenses May 28-30, 2017 Jun 13-14, 2017 Total Travel Expenses Travel - Purpose & Location Attended …
Bracebridge-final-FR-accessible.pdf

PDF∙1.16 MB∙Last Modified: 20 Aug 2018

Rapport de l’Ombudsman Enquête visant à déterminer si le Conseil de la Ville de Bracebridge a tenu des réunions à huis clos illégales les 9 et 17 décembre 2014 André Marin Ombudsman de l’Ontario Mars 2015 Plainte 1 Le 29 décembre 2014, mon Bureau a reçu une plainte à propos d’une séance à huis clos …
AR2018-Remarks-FR-accessible.pdf

PDF∙98.51 KB∙Last Modified: 27 Jun 2018

REMARQUE : SOUS EMBARGO jusqu’à 11 h, le 27 juin 2018 Mot d’ouverture – Paul Dubé Rapport annuel 2017-2018 Bonjour, et merci à toutes et à tous d’être ici, ou de regarder la diffusion sur le Web. Je suis ici aujourd’hui pour publier mon rapport annuel sur le travail fait par mon Bureau durant la …
Ontario-Ombudsman-Owen-Sound-letter-May-2022-FR-accessible.pdf

PDF∙120.37 KB∙Last Modified: 20 May 2022

J. Paul Dubé, Ombudsman PAR COURRIEL Le 24 mai 2022 Ian Boddy, Maire Conseil de la Ville d’Owen Sound 808 Second Avenue East Owen Sound, ON, N4K 2H4 Monsieur, Objet : Plainte sur une réunion à huis clos Mon Bureau a reçu une plainte alléguant que le conseil municipal de la Ville d'Owen Sound (la " …
Ontario-Ombudsman-letter-Leeds-and-the-Thousand-Islands-July-2022-FR-accessible.pdf

PDF∙257.09 KB∙Last Modified: 8 Jul 2022

J. Paul Dubé, Ombudsman PAR COURRIEL Le 6 juillet 2022 Conseil du Canton de Leeds et les Mille-Îles a/s Megan Shannon, Greffière 1233 Prince Street Lansdowne, ON K0E 1L0 Au Conseil du Canton de Leeds et les Mille-Îles Objet : Plainte sur une réunion à huis clos Mon Bureau a reçu une plainte …
Getting-nowhere-Poster-11x17_2.pdf

PDF∙468.64 KB∙Last Modified: 27 Jun 2017

Know-your-Rights-Children-and-Youth-brochure-FR-accessible.pdf

PDF∙874.71 KB∙Last Modified: 25 Mar 2020

TES DROITS FONDAMENTAUX O N TA R I O C H I E N D E G A R D E D E L’ O N TA R I O PENSES-TU QUE : S I A N N CO TES S T I O DR Enfants et jeunes pris en charge Les choses ne se passent pas comme tu veux? Tu es traité de façon injuste? Tu n’es pas satisfait de ton placement? Tu as des droits. L’un …
FINAL-Tehkummah--closing-letter-formatted-accessible.pdf

PDF∙153.84 KB∙Last Modified: 22 Apr 2025

June 16, 2017 Karen Gerrard, Clerk-Treasurer Township of Tehkummah 456 Hwy 542A Tehkummah, ON P0P 2C0 Via mail and email - twptehk@amtelecom.net Dear Ms. Gerrard: Re: Complaint received by the Ontario Ombudsman regarding closed meetings in the Township I am writing further to our telephone …
Hit-a-brick-wall-FR-accessible.pdf

PDF∙333.37 KB∙Last Modified: 4 May 2020

O N TA R I O C H I E N D E G A R D E D E L’ O N TA R I O Vous vous heurtez à un mur ? Nous pouvons vous aider. Vous pouvez vous plaindre à l’Ombudsman si vous avez un problème non résolu avec l’un de ces organismes fnancés par des fonds publics en Ontario : u u u u Organismes du gouvernement …
City-of-Elliot-Lake-accessible.pdf

PDF∙693.38 KB∙Last Modified: 22 Apr 2025

0 Ombudsman J. Paul Dube, Ombudsman August 9, 2017 Lesley Sprague, Clerk City of Elliot Lake 45 Hillside Drive North Elliot Lake, ON P5A 1X5 Via mail and email- lsprague@city.elliotlake.on.ca Dear Clerk Sprague: Re: Complaint received by the Ontario Ombudsman regarding the July 24, 2017 closed …
BF-2019-20-Q1-Expense-Reporting-Summary-EN-accessible.pdf

PDF∙15.82 KB∙Last Modified: 6 Sep 2019

Office of the Ombudsman of Ontario Barbara Finlay, Deputy Ombudsman Travel and Hospitality Expenses for travel completed from April 1, 2019 to June 30, 2019 Event Date (s) Travel Expenses Purpose Nothing to Report Total Travel Expenses Hosting Nothing to Report Total Hospitality Expenses Total …
Final-Report-Amherstburg-FR-accessible.pdf

PDF∙1.83 MB∙Last Modified: 7 Sep 2018

Rapport de l’Ombudsman Enquête sur des réunions à huis clos tenues par le Conseil de la Ville d’Amherstburg le 10 janvier et le 2 juin 2015 Barbara Finlay Ombudsman intérimaire de l’Ontario Novembre 2015 Plainte 1 Notre Bureau a reçu des plaintes alléguant que, le 10 janvier et le 2 juin 2015, le …
School Board Tip Card-Trespass Notices-accessible

PDF∙2.25 MB∙Last Modified: 2 Sep 2025

Tips for School Boards Trespass and access restriction notices School boards may need to prohibit or restrict individual access to school property when dealing with difficult or unreasonable conduct from members of the public. Under the Trespass to Property Act and the Education Act, school boards …
AR-2013-2014-EN.pdf

PDF∙6.85 MB∙Last Modified: 22 Apr 2025

ANNUAL REPORT 2013 – 2014 This year has been an exceptional one… for both the sheer volume of public complaints and systemic investigations that we managed, and the historic progress that was achieved towards modernizing our mandate. André MArin, OntAriO OMbudsMAn Table of Contents Ombudsman’s …
AR-EN-Web_2.pdf

PDF∙7.78 MB∙Last Modified: 18 Apr 2018

2012-2013 Annual Report July 16, 2013 The Honourable Dave Levac Speaker Legislative Assembly Province of Ontario Queen’s Park Dear Mr. Speaker, I am pleased to submit my Annual Report for the period of April 1, 2012 to March 31, 2013, pursuant to section 11 of the Ombudsman Act, so that you may …

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The Ontario Ombudsman’s work takes place on traditional Indigenous territories across the province we now call Ontario, and we are thankful to be able to work and live on this land. 

Ombudsman Ontario Home

Ombudsman Ontario

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10th floor, South Tower
Toronto, ON M5G 2C9

Toll-free (Ontario only): 1-800-263-1830
Outside Ontario: 416-586-3300
info@ombudsman.on.ca

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