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Displaying 241 - 260 of 5083

Grey Bruce Health Unit - March 20, 2023

Ombudsman Report Investigation into meetings held by the Board of Health and the Executive Committee of the Grey Bruce Health Unit on May 10 and May 12, 2021 Paul Dubé Ombudsman of Ontario March 2023 Investigation into meetings held by the Board of Health and the Executive Committee of the Grey …
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The Ombudsman investigated a special closed meeting held by the Grey Bruce Health Unit’s Board of Health on May 12, 2021 and a closed meeting held by the Board’s Executive Committee on May 10, 2021. The Ombudsman found that the Board of Health fits within the definition of a “local board” under the Municipal Act, 2001, while the Executive Committee fits within the definition of a “committee”, and accordingly, both are subject to the open meeting rules. The Ombudsman found that the discussions of the Executive Committee and the Board of Health on May 10 and 12, 2021 fit within the exceptions for advice subject to solicitor-client privilege and litigation or potential litigation. He also found that the Board’s discussion on May 12, 2021 fit within the exception for personal matters about an identifiable individual. However, the Ombudsman found that both the Board of Health and the Executive Committee contravened the open meeting rules by passing resolutions to move into closed session without providing a general description of the matters to be discussed and by failing to keep a record of all matters discussed in the meeting minutes.

Submission regarding proposed regulations for special constables

Submission to the Ministry of the Solicitor General’s consultation regarding proposed regulations for special constables Paul Dubé Ombudsman of Ontario February 2023 Submission to the Ministry of the Solicitor General regarding special constables February 2023 1 Overview The Ministry of the …
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The Ministry of the Solicitor General has requested public and stakeholder input on four proposed regulations under the Community Safety and Policing Act, 2019 regarding special constables.

Submission to the Ministry of Municipal Affairs and Housing

Submission to the Ministry of Municipal Affairs and Housing’s consultation on strengthening accountability for municipal council members Paul Dubé Ombudsman of Ontario July 2021 2 Submission to Ministry of Municipal Affairs and Housing consultation on strengthening accountability of municipal …
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Since January 1, 2016, my Office has had the authority to review complaints about municipalities, including municipal boards and corporations. Between January 1, 2016 and March 31, 2021, we received more than 14,000 complaints about municipalities. Through our review and investigation of complaints, we often identify best practices and suggestions to improve municipal processes and strengthen local governance and accountability. Most municipalities appreciate the information that we provide, and are happy to implement improvements locally.

Submission to the Ministry of Education’s consultation regarding school board governance

Submission to the Ministry of Education’s consultation regarding school board governance Paul Dubé Ombudsman of Ontario October 2021 2 Submission to Ministry of Education consultation on school board governance October 2021 Introduction: The Ombudsman’s role in improving school board governance The …
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The Ontario Ombudsman oversees the administrative conduct of more than 1,000 public sector organizations, including the province’s 72 school boards and 10 school authorities, as well as provincial and demonstration schools.

Niagara Central Dorothy Rungeling Airport Commission - May 19, 2023

Ombudsman Report Investigation into meetings held by the Niagara Central Dorothy Rungeling Airport Commission on April 8, April 23, May 13, August 19 and August 30, 2021 Paul Dubé Ombudsman of Ontario May 2023 Investigation into meetings held by the Niagara Central Dorothy Rungeling Airport …
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The Ombudsman received complaints that the Niagara Central Dorothy Rungeling Airport Commission lacked a procedure by-law and held meetings that did not comply with the open meeting rules.

Municipality of Calvin - June 1, 2023

Ombudsman Report Investigation into complaints about meetings held by council for the Municipality of Calvin on May 10 and June 14, 2022 Paul Dubé Ombudsman of Ontario June 2023 Investigation into complaints about meetings held by council for the Municipality of Calvin on May 10 and June 14, 2022 …
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The Ombudsman received two complaints about electronic meetings held by council for the Municipality of Calvin on May 10 and June 14, 2022. The complaints alleged that the Municipality did not provide the public with proper public notice or the means to observe these two electronic council meetings, contrary to the Municipal Act, 2001 and the Municipality’s procedure by-law. The Ombudsman found that council for the Municipality of Calvin contravened the open meeting rules by failing to ensure proper notice was provided for the May 10 and June 14, 2022 meetings. Additionally, the Ombudsman found that council contravened the Act on June 14, 2022, by failing to ensure that the public could observe the meeting in real time.

Regional Municipality of Niagara - July 18, 2018

The Ombudsman received complaints about the December 7, 2017 meeting of council for the Regional Municipality of Niagara, including a complaint that the meeting failed to comply with the open meeting rules. With respect to the open meeting complaints, the Ombudsman found that the in camera …
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The Ombudsman received complaints about the December 7, 2017 meeting of council for the Regional Municipality of Niagara, including a complaint that the meeting failed to comply with the open meeting rules.

City of Hamilton - February 6, 2023

The Ombudsman received complaints about the Hamilton Waterfront Trust’s meeting practices. The complaints alleged that the meetings of the Waterfront Trust’s Board of Trustees were not open to the public because members of the public were not permitted to attend Board meetings. In addition, the …
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The Ombudsman received complaints about the Hamilton Waterfront Trust’s meeting practices.

Township of Adjala-Tosorontio - February 1, 2023

The Ombudsman received a complaint about gatherings held by the newly elected council for the Township of Adjala-Tosorontio on November 15, 24, and 29, 2022. The complaint alleged that the newly elected council improperly held closed meetings before the new members had taken office. The complaint …
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The Ombudsman received a complaint about gatherings held by the newly elected council for the Township of Adjala-Tosorontio on November 15, 24, and 29, 2022.

City of Cornwall - February 8, 2023

Ombudsman Report Investigation into meetings held by the City of Cornwall’s Municipal Grants Review Committee / Working Group on November 9 and November 30, 2021 Paul Dubé Ombudsman of Ontario February 2023 Investigation into meetings held by the City of Cornwall’s Municipal Grants Review Committee …
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The Ombudsman received a complaint regarding closed meetings held by the City of Cornwall’s Municipal Grants Review Committee / Working Group on November 9 and November 30, 2021. The complaint raised concerns that these meetings were closed contrary to the open meeting rules in the Municipal Act, 2001. The Ombudsman found that the Committee is a committee of council and must comply with the open meeting rules. The Ombudsman found that the Committee’s discussion on November 9, 2021 did not fit within any exception to the open meeting rules. The Committee also contravened the Act on November 30, 2021, as only some of its in camera discussion fit within a prescribed exception to the Act’s open meeting rules.

Saugeen Municipal Airport Commission - February 9, 2023

The Ombudsman received a complaint alleging that the Saugeen Municipal Airport Commission contravened the Municipal Act, 2001 on June 20, 2022, by failing to admit a member of the public to a meeting that was held virtually, using Zoom. The Commission maintained that there was no one waiting online …
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The Ombudsman received a complaint alleging that the Saugeen Municipal Airport Commission contravened the Municipal Act, 2001 on June 20, 2022, by failing to admit a member of the public to a meeting that was held virtually, using Zoom.

Translation audit-y

A man noticed a post in French on the Office of the Auditor General’s Twitter account, announcing the release of its annual report on the environment. A click on the hyperlink took him to the Auditor General’s website, and he noticed that only the executive summary of the report was posted on the …
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A man noticed a post in French on the Office of the Auditor General’s Twitter account, announcing the release of its annual report on the environment.

Language integrity

A man saw a post in French on Twitter from the Office of the Integrity Commissioner of Ontario, indicating that the latest report from the Integrity Commissioner was available, with a link to the report “Re: The Honourable Peter Bethlenfalvy, President of the Treasury Board.” This link took him to …
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A man saw a post in French on Twitter from the Office of the Integrity Commissioner of Ontario, indicating that the latest report from the Integrity Commissioner was available, with a link to the report “Re: The Honourable Peter Bethlenfalvy, President of the Treasury Board.”

Equivalent access to information

A woman seeking a review as part of her work visited the website of the Information and Privacy Commissioner (IPC). While browsing the site, she noticed that its URL was in English. She also noticed translation omissions. For example, the URL for the contacts page read “Contact us” even though the …
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A woman seeking a review as part of her work visited the website of the Information and Privacy Commissioner (IPC).

“Please speak in English”

A man shared with us his family’s experience after their dying mother was admitted to a designated hospital in Northern Ontario. On several occasions, he and his family were unable to obtain services in French when visiting their mother. They noticed that their mother received very few services in …
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A man shared with us his family’s experience after their dying mother was admitted to a designated hospital in Northern Ontario.

Positive result

A man complained to us about the lack of French language services at a COVID-19 vaccination clinic. The clinic was organized and operated by a hospital partially designated under the French Language Services Act . We contacted the facility and they acknowledged that the recruitment and deployment …
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A man complained to us about the lack of French language services at a COVID-19 vaccination clinic.

Services in French at home

A woman contacted us because she was unable to obtain home care services in French for her spouse, who had lost the ability to speak English due to health problems. She explained to us that the health care services provided in French through her local Home and Community Care Support Services office …
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A woman contacted us because she was unable to obtain home care services in French for her spouse, who had lost the ability to speak English due to health problems.

Skills in French required

A crane operator attempted to contact Skilled Trades Ontario (STO) to request an explanation regarding an invoice and was unable to obtain services in French. We contacted STO to raise the issue. As a result of our intervention, the telephone system was modified to ensure that clients requesting …
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A crane operator attempted to contact Skilled Trades Ontario (STO) to request an explanation regarding an invoice and was unable to obtain services in French.

Entitled to inclusion

We were contacted by a Francophone mother whose child identifies as female – which represented a change from the gender assigned to the child at birth. The child wanted a name change so that legal documents would reflect her identity. The child began the name change process with the Office of the …
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We were contacted by a Francophone mother whose child identifies as female – which represented a change from the gender assigned to the child at birth.

“Help wanted” in both languages

A man filed a complaint about Ontario Health’s job postings. The link for applications transferred job seekers to a third-party site. That site and the job postings on it were in English only. A message at the end of each job description indicated that the French version would be available shortly. …
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A man filed a complaint about Ontario Health’s job postings.

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The Ontario Ombudsman’s work takes place on traditional Indigenous territories across the province we now call Ontario, and we are thankful to be able to work and live on this land. 

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