A man who wanted to dispute a $40 parking ticket told municipal staff he would call back to schedule a hearing, but when he did so, he was told it had already taken place. He complained to us that he received no notice, and no one from the municipality would answer his calls and emails – meanwhile, …
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A man who wanted to dispute a $40 parking ticket told municipal staff he would call back to schedule a hearing, but when he did so, he was told it had already taken place.
City of Hamilton - June 21, 2019
Ombudsman Report Investigation into a complaint about closed sessions held by the City of Hamilton on January 16, 2019 Paul Dubé Ombudsman of Ontario June 2019 City of Hamilton June 2019 1 Complaint 1 In January 2019, my Office received a complaint about closed sessions held by the General Issues …
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We received a complaint about a meeting held by the General Issues Committee for the City of Hamilton. The complainant alleged that committee’s two in camera discussions about the city’s contribution to the Hamilton Tiger-Cats’ bid for the 2020 or 2021 Canadian Football League Grey Cup Championship game did not fit within the open meeting exceptions for “advice subject to solicitor-client privilege”, “information belonging to the municipality”, or “negotiations”. The Ombudsman found that the first in camera discussion fit within the “advice subject to solicitor-client privilege” exception and the second in camera discussion fit wtihin the “negotiations” exception.
Coverage confusion
Issues: Rights (Good care); Rights (Get help) A pregnant youth called us for help when she went for an ultrasound and was told her health card was cancelled. She thought her children's aid society worker had cancelled her health coverage. We determined that the card wasn't cancelled, but required …
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A pregnant youth called us for help when she went for an ultrasound and was told her health card was cancelled.
Staying connected
Issues: Children’s aid society; Group home; Rights (Fairness) A young person in a treatment group home called us, saying she felt like she had no one to talk to. We determined that she was connected to a children's aid society and a children's mental health agency, but she wasn't aware of either …
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A young person in a treatment group home called us, saying she felt like she had no one to talk to.
Moving on
Issues: Group home; Rights (Get help) A 15-year-old who had been in a group home for three years sought our help in moving into a foster home where he could become more independent. Our staff explained his right to a placement review through the Residential Placement Advisory Committee, which he …
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A 15-year-old who had been in a group home for three years sought our help in moving into a foster home where he could become more independent.
Township of Wollaston - May 24, 2019
We received a complaint that council for Wollaston Township did not provide enough information to the public before closing meetings on December 3, 2018 and January 7, 2019, and that council should have used the exception for labour relations instead of the exception for personal matters. The …
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We received a complaint that council for Wollaston Township did not provide enough information to the public before closing meetings on December 3, 2018 and January 7, 2019, and that council should have used the exception for labour relations instead of the exception for personal matters.
Municipality of Temagami - May 16, 2019
The Ombudsman received a complaint regarding the January 10 and March 28, 2019 closed meetings of council for the Municipality of Temagami. The complaint alleged that the municipality did not provide proper notice for the January 10 and March 28 closed sessions and that council failed to …
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The Ombudsman received a complaint regarding the January 10 and March 28, 2019 closed meetings of council for the Municipality of Temagami.
City of Hamilton - February 22, 2019
Ombudsman Report Investigation into complaints about emails exchanged by members of council for the City of Hamilton between June 7 and June 26, 2018 and a meeting of the General Issues Committee on July 9, 2018 Paul Dubé Ontario Ombudsman February 2019 2 City of Hamilton February 2019 Complaint 1 …
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We received a complaint that members of council for the City of Hamilton contravened the open meeting provisions by exchanging emails relating to a vacant council seat in June 2018. The complaint also alleged that the city’s General Issues Committee contravened the rules by discussing and voting on matters related to the vacant seat in camera on July 9, 2018. The Ombudsman found that the city did not contravene the open meeting rules in the Municipal Act, 2001 when they exchanged emails regarding a vacant council seat in June 2018. The new definition of “meeting” in the Act requires that a quorum be present, such that an exchange of emails cannot be considered a meeting subject to the open meeting rules. In the interest of openness and transparency, municipal councils should continue to avoid conducting business outside of a formal meeting. The city’s General Issues Committee also did not contravene the open meeting rules when it discussed advice subject to solicitor-client privilege in camera on July 9, 2018. The committee did not vote regarding the vacant seat in camera on July 9; it did not contravene the voting provisions in the Act.
City of St. Catharines - February 14, 2019
Ombudsman Report Investigation into a complaint about a closed meeting held by the City of St. Catharines on June 25, 2018 Paul Dubé Ombudsman of Ontario February 2019 City of St. Catharines February 2019 1 Complaint 1 In August 2018, my Office received a complaint about a closed meeting held by …
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The Ombudsman received a complaint about a meeting held by council for the City of St. Catharines in June 2018.
Township of Tehkummah - December 6, 2018
The Ombudsman received a complaint regarding four meetings held by council for the Township of Tehkummah in June 2018. The complainant told my Office that the exterior doors to the municipal administration were locked during two council meetings and that insufficient public notice was provided for …
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The Ombudsman received a complaint regarding four meetings held by council for the Township of Tehkummah in June 2018.
Town of Carleton Place - November 22, 2018
Ombudsman Report Investigation into a complaint about a closed meeting held by the Town of Carleton Place on June 12, 2018 Paul Dubé Ombudsman of Ontario November 2018 Town of Carleton Place November 2018 1 Complaint 1 In June 2018, my Office received a complaint about a closed meeting held by the …
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The Ombudsman received a complaint about the June 12, 2018 closed meeting of the Policy Review Committee for the Town of Carleton Place. The complaint alleged that the committee’s discussion about the sale of two municipally-owned properties and a related discussion regarding water and sewer services did not fit within the “acquisition or disposition of land” exception in the Municipal Act, 2001. The Ombudsman found that the closed session fit within the exception.
Municipality of Callander - October 31, 2018
The Ombudsman received a complaint that one regular meeting of council, four special meetings of council and two committee of the whole meetings were held without posting notice online, as required by the procedure bylaw. The municipality provided information to the Ombudsman confirming that notice …
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The Ombudsman received a complaint that one regular meeting of council, four special meetings of council and two committee of the whole meetings were held without posting notice online, as required by the procedure bylaw.
City of Owen Sound Downtown Improvement Area - October 2, 2018
The Ombudsman received a complaint about the August 8, 2018 closed meeting of the board of directors for the Owen Sound Downtown Improvement Area. The complaint alleged that the board’s discussion about its response to an open letter did not fit within the “personal matters” closed meeting …
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The Ombudsman received a complaint about the August 8, 2018 closed meeting of the board of directors for the Owen Sound Downtown Improvement Area.
Village of Casselman - August 21, 2018
Ombudsman Report Investigation into a complaint about March 7, 2018 information sessions involving a quorum of councillors for the Village of Casselman Paul Dubé Ombudsman of Ontario August 2018 Village of Casselman August 2018 1 Executive Summary My Office investigated a complaint about two …
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The Ombudsman investigated a complaint about two information sessions on March 7, 2018 attended by a quorum of council for the Village of Casselman. During these sessions, the council members in attendance received information and updates with respect to the business of the municipality. However, his investigation did not uncover evidence that the council members in attendance at the sessions “materially advanced” the business or decision-making of council. These sessions were therefore not “meetings” under the definition in the Municipal Act, 2001 that came into force on January 1, 2018. In the interests of openness and transparency, the Ombudsman suggested that council members receive information and updates about the business of the municipality during public meetings of council.
Town of Deep River - August 15, 2018
The Ombudsman received a complaint that council for the Town of Deep River held a vote in closed session on May 16, 2018 that did not comply with the open meeting rules. The Ombudsman found that council voted during the closed session to direct staff which is permitted by the Municipal Act . This …
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The Ombudsman received a complaint that council for the Town of Deep River held a vote in closed session on May 16, 2018 that did not comply with the open meeting rules.
Township of Front of Yonge - June 29, 2018
The Ombudsman received a complaint that an informal meeting of council occurred after the April 16, 2018 meeting of council. The complainant alleged that three members of council remained after the meeting finished and discussed purchasing recycling bins for the Township. The Ombudsman found that …
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The Ombudsman received a complaint that an informal meeting of council occurred after the April 16, 2018 meeting of council.
Press Pause
Press Pause O N TA R I O ’ S WATC H D O G Investigation into a meeting of council for the Regional Municipality of Niagara on December 7, 2017 OMBUDSMAN REPORT Paul Dubé, Ombudsman of Ontario July 2018 Ontario Ombudsman @Ont_Ombudsman OntarioOmbudsman 1-800-263-1830 www.ombudsman.on.ca GENERAL …
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Investigation into a meeting of council for the Regional Municipality of Niagara on December 7, 2017.
Village of Casselman - July 3, 2018
Ombudsman Report Investigation into a complaint about a January 9, 2018 meeting and a January 11, 2018 discussion among councillors for the Village of Casselman Paul Dubé Ombudsman of Ontario July 2018 Village of Casselman July 2018 1 Complaint 1 On January 22, 2018, my Office received a complaint …
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The Ombudsman received a complaint about a closed meeting of council for the Village of Casselman on January 9, 2018 and about discussions that took place among council members at town hall on January 11, 2018. The Ombudsman found that council for the Village did not violate the open meeting rules when it went into closed session to discuss human resources matters on January 9, 2018 and when a quorum of councillors had informal discussions at town hall on January 11, 2018. However, the Ombudsman made best practice suggestions relating to the Town’s closed meeting procedures.
Township of The North Shore - June 29, 2018
Ombudsman Report Investigation into complaints about closed meetings held by the Township of The North Shore on December 13, 2017, February 7, 2018 and February 14, 2018 Paul Dubé Ombudsman of Ontario June 2018 The Township of The North Shore June 2018 2 Complaints 1 In February 2018, my Office …
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The Ombudsman received complaints about three meetings of council for The North Shore, alleging that subjects discussed in the December 13, 2017 and February 7, 2018 closed sessions did not fit within the “personal matters” exception, and that the resolution on December 13, 2017, to proceed into closed session did not include all matters discussed. The complaint also alleged the township did not give notice of a special meeting held on February 14, 2018. The Ombudsman found that the subject matters discussed by council on December 13, 2017, fit within the exceptions in the Municipal Act, but that the township failed to include all subject matters discussed during the closed session in the resolution to proceed into closed session. He also found that council violated the Municipal Act during the closed session on February 7, 2018, when it discussed how to fill a council vacancy. The Ombudsman found that the township did provide public notice of its February 14, 2018 meeting, but recommended that the township amend its procedure bylaw to formalize its general practices for giving notice.
Town of Amherstburg - June 29, 2018
Ombudsman Report Investigation into complaints about meetings of council and the Joint Police Advisory Committee for the Town of Amherstburg in 2017 and 2018 Paul Dubé Ombudsman of Ontario June 2018 Town of Amherstburg June 2018 2 Complaints 1 In November and December 2017, my Office received three …
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The Ombudsman received three complaints that several closed meetings held by council for the Town of Amherstburg and the Joint Police Advisory Committee did not comply with the open meeting rules in the Municipal Act. The Joint Police Advisory Committee does not fall under the definition of “committee” under the Municipal Act, so the Ombudsman used his general jurisdiction over municipalities to consider whether the committee violated its terms of reference. The Ombudsman found the committee failed to comply with its terms of reference in closing several meetings using the security of the property exception. The Ombudsman found council violated the Municipal Act in closing a meeting under the security of the property exception but did not violate the Act by closing another meeting under the personal matters exception.