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A youth who was turning 18 called us for help when plans for her to enter a transitional housing program and complete her final semester of high school fell through.

After he suffered a traumatic brain injury, an eight-year-old boy in the care of a northern children’s aid society (CAS) was airlifted from his home community to a rehabilitation hospital in southern Ontario.

A mother contacted our Children and Youth Unit because she was concerned that her son might have been hurt by a staff member in a group home.

Every five years, the Ministry of Children, Community and Social Services is required to formally review the Child, Youth and Family Services Act, 2017 (the CYFSA) and to report publicly on the review’s findings.

The Office of the Children’s Lawyer contacted us on behalf of a 17-year-old who was trying to get the cost of braces for her teeth covered by her children’s aid society (CAS).

Investigation into the adequacy of measures undertaken by Johnson Children’s Services Inc., Anishinaabe Abinoojii Family Services, and a Southwestern Ontario children’s aid society to ensure the safety of “Misty”

A man noticed a post in French on the Office of the Auditor General’s Twitter account, announcing the release of its annual report on the environment.

A man saw a post in French on Twitter from the Office of the Integrity Commissioner of Ontario, indicating that the latest report from the Integrity Commissioner was available, with a link to the report “Re: The Honourable Peter Bethlenfalvy, President of the Treasury Board.”

A woman seeking a review as part of her work visited the website of the Information and Privacy Commissioner (IPC).

A man shared with us his family’s experience after their dying mother was admitted to a designated hospital in Northern Ontario.

A man complained to us about the lack of French language services at a COVID-19 vaccination clinic.

A woman contacted us because she was unable to obtain home care services in French for her spouse, who had lost the ability to speak English due to health problems.

A crane operator attempted to contact Skilled Trades Ontario (STO) to request an explanation regarding an invoice and was unable to obtain services in French.

We were contacted by a Francophone mother whose child identifies as female – which represented a change from the gender assigned to the child at birth.

A man filed a complaint about Ontario Health’s job postings.

A woman informed us that French subtitles had disappeared from the videos on the Ministry of Labour, Immigration, Training and Skills Development’s Facebook page entitled “Lieux de travail de l’Ontario [Ontario At Work].”

Commissioner's Message - The future begins now This is already my third Annual Report as French Language Services Commissioner, within the Office of the Ombudsman of Ontario. When I reflect on the progress we have achieved since May 1, 2019, I am proud of the work we have accomplished. My objective with this report is to take stock and to seize the opportunity to look to the future, in light of possibilities arising from the modernization of the French Language Services Act.

A 13-year-old in the care of a children’s aid society (CAS) contacted us when he didn’t hear back from his CAS about making arrangements to see his mother.

Investigation into the Children’s Aid Society of Toronto’s response to child protection concerns involving “Brandon” between December 31, 2015 and October 26, 2018

A Francophone man who wanted some information about renewing his licence plate contacted our Office because he was unable to obtain service in French from a ServiceOntario office in a designated area.