Opening doors
A youth who was turning 18 called us for help when plans for her to enter a transitional housing program and complete her final semester of high school fell through.
ATTENTION: OUR ONLINE FORMS ARE DOWN: Our web forms for individual complaints and for mandatory reporting of child deaths and serious bodily harm (DSBH) will be unusable between 5p.m. Friday, October 3 and 9 a.m. Monday October 6. You can still file a complaint or a DSBH report by email at info@ombudsman.on.ca.
A youth who was turning 18 called us for help when plans for her to enter a transitional housing program and complete her final semester of high school fell through.
Issues: Children’s aid society; Rights (Good care); Rights (Fairness)
A youth who was turning 18 called us for help when plans for her to enter a transitional housing program and complete her final semester of high school fell through. She could not reach her CAS worker, who had gone on a sudden leave of absence, and the school told her it had no space for her. We reached a CAS supervisor, who discovered that before going on leave, the worker had registered the girl with a different school, which was holding a spot for her. The girl was pleased with the news, and soon after, a space also opened up for her at the housing program.
Learn more about the Children and Youth Unit which answers questions and takes complaints about child protection services.