The Ombudsman’s work has always included matters related to services for children and youth, from developmental, health, social and educational programs to those related to the youth justice system.
Under legislative changes that came into effect on May 1, 2019, the position of the Provincial Advocate for Children and Youth (Ontario Child Advocate) was eliminated and his investigative function was transferred to the Ombudsman.
The Ombudsman has established a dedicated children and youth unit for this work. The Ombudsman’s jurisdiction now includes children’s aid societies, as well as other child protection matters under the Child, Youth and Family Services Act, 2017, guided by the United Nations Convention on the Rights of the Child.
Children & Youth Unit
401 Bay Street, Suite 2200
Toronto, ON M7A 0A6
See our full list of bodies we oversee.
See our list of Common Referrals.
Investigations and case summaries
Bilingual posters for Children’s Aid Societies and residential licensees
Are you going around in circles?
Is your voice not being heard?
Not sure where to go for help
or what your rights are?