The Ombudsman resolves and investigates complaints about any matter concerning children and youth receiving services from Ontario children's aid societies, foster homes, group homes, secure treatment facilities and youth justice facilities. Learn how the Children and Youth Unit can help.

If you would like copies of any of these brochures or posters, contact us at Communications@ombudsman.on.ca.

All brochures and posters are accessible PDFs. Click the image to view, print or download.


Bilingual Posters

Bilingual (11x17" / 27.94 x 43.18 cm) posters to display within children’s aid societies and residential licensees.

Are you going around in circles?
Is your voice not being heard?

Link to PDF of Children & Youth poster titled Going in circles? We can help. Image of goldfish swimming in circles

Not sure where to go for help
or what your rights are?

Link to PDF of Children & Youth poster titled need direction? we can help. Image of confusing signs pointing in different directions

Brochure: Ask the Ombudsman - Answers for children and youth in care and for service providers

Answers for children and youth in care

Link to Information Brochure for children and youth in care and service providers

Answers for service providers

Link to Information Brochure for children and youth in care and service providers

This link opens in a new tabDownload the printable "Ask the Ombudsman" brochure - double-sided, Z-fold PDF

Ojibwe

Answers for children and youth in care

Link to Ojibway Brochure for children and youth in care and service providers

Answers for service providers

Link to Ojibway Brochure for children and youth in care and service providers

Oji-Cree

Answers for children and youth in care

Link to Oji-Cree Brochure for children and youth in care and service providers

Answers for service providers

Link to Oji-Cree Brochure for children and youth in care and service providers

Moose-Cree

Answers for children and youth in care

Link to Moose-Cree Brochure for children and youth in care and service providers

Answers for service providers

Link to Moose-Cree Brochure for children and youth in care and service providers

Mohawk

Answers for children and youth in care

This link opens in a new tabLink to Mohawk Brochure for children and youth in care and service providers

Answers for service providers

This link opens in a new tabLink to Mohawk Brochure for children and youth in care and service providers

Brochure: Know your Rights in Care

As a young person in care*, you have rights. This means you’re entitled to certain things while receiving services.
 
If you feel that your rights aren’t being met or respected, you have the right to make a complaint to us – the Children and Youth Unit at the Ombudsman’s Office.
 
We’ve listed some of the most important rights you should know about in the brochure below. They are your rights related to: get help, good care, safety, fairness, your identity, and your file.
 
You can download or print a copy of the brochure.

*This includes people who are living in a foster home, group home, treatment home (including secure treatment) and/or youth custody facility.

Videos

Watch videos related to how we work to resolve issues and more.