Municipal resources

The Ontario Ombudsman resolves and investigates complaints about municipalities, including closed meetings in municipalities. Learn how the Ombudsman resolves complaints about municipalities.

If you would like copies of any of these brochures or posters, contact us at Communications@ombudsman.on.ca.

All brochures and posters are accessible PDFs. Click the image to view, print or download.

Open Meetings: Guide for Municipalities

cover of "Open Meetings - Guide for Municipalities"


 



 

Resources About Municipal Integrity Commissioners

Codes of Conduct and Integrity Commissioners - Guide for Municipalities

Link to Codes of Conduct and Integrity Commissioners - Guide for Municipalities

Tip Cards

(6 x 3.5" / 15.25 x 9 cm)

Enforcing property-related
by-laws

Link to Enforcing property-related by-laws

Trespass notices and
service restrictions

Link to Trespass notices and service restrictions

Closed Meetings -
What is a 'Meeting'?

Link to Closed Meetings - What is a 'meeting'?

Closed Meetings -
Know the Exceptions

Link to Closed Meetings - Know the exceptions

Closed Meetings -
Best Practices

Link to Closed Meetings - Best Practices

Closed Meetings -
Resolutions

Link to Closed Meetings - Resolutions

Codes of Conduct and
Integrity Commissioners

Link to Codes of Conduct and Integrity Commissioners

Local Complaint
Processes

Link to Local Complaint Processes

Local Services
Boards

Link to Local Services Boards

Tips for Municipal Complaint Resolution Policies

(8.5 x 11" / 21.5 x 28 cm)

This link opens in a new tabLink to Tips for Municipal Complaint Resolution Policies

Videos

Watch videos related to how we work with municipalities to resolve issues or about best practices for complaint resolution, electronic meetings, and more.