Selected Cases

Filter By

June 25, 2019

25 June, 2019

Without further delay

A woman who had been pursuing her case at the Human Rights Tribunal of Ontario for several years sought our help after she learned that the adjudicator assigned to her case was no longer able to continue.

Topics include:Les sujets incluent:

June 25, 2019

25 June, 2019

Re: Vision

An inmate complained to us that staff at his correctional facility had taken his eyeglasses and refused to return them.

Topics include:Les sujets incluent:

June 25, 2019

25 June, 2019

A time to mourn

An inmate sought our help in reaching the appropriate correctional officials after her father passed away and she could not get a response to her request to attend his funeral.

Topics include:Les sujets incluent:

June 26, 2018

26 June, 2018

Lost and found

We referred a man to the right internal complaint mechanism at the Office of the Children’s Lawyer so he could voice concerns about delays in receiving documents and in setting his court date, all of which resulted in added legal costs for him.

Topics include:Les sujets incluent:

June 26, 2018

26 June, 2018

Weekend schedule

A man serving weekend time in jail who required anxiety medication three times a day sought our help because the correctional facility would not give him his medication on Saturday mornings when he arrived, or on Sunday evenings before he left.

Topics include:Les sujets incluent:

June 26, 2018

26 June, 2018

About time

We helped a woman from Manitoba who had struggled for six months to get Legal Aid Ontario to recognize her approval for legal aid in a custody case in Ontario.

Topics include:Les sujets incluent:

June 26, 2018

26 June, 2018

Welcome assist

A woman who broke her collarbone before she was sent to jail complained to us that she had been waiting for eight days for a sling for her arm.

Topics include:Les sujets incluent:

June 27, 2017

27 June, 2017

Motherhood issue

An inmate who was 29 weeks into a high-risk pregnancy contacted us in fear that she would lose her baby due to lack of care. She complained of delays in being referred to prenatal appointments, in being taken to hospital, and in accessing her health record.

Topics include:Les sujets incluent:

June 27, 2017

27 June, 2017

Security risk

An inmate who had been in segregation for nine months – because the facility had concerns about his and others’ safety and security – complained to our office that it was harming his mental health and he needed to see a psychiatrist.

Topics include:Les sujets incluent:

June 27, 2017

27 June, 2017

Sweet relief

An inmate with diabetes who needed to take insulin before his meals complained to our office that correctional staff could only give it to him after meals.

Topics include:Les sujets incluent:

November 8, 2016

8 November, 2016

Justice delayed

An inmate complained that he had sat in jail for days after becoming eligible for parole because a parole hearing had not been scheduled for him.

Topics include:Les sujets incluent:

November 8, 2016

8 November, 2016

Best defence

A senior who was charged with threatening police complained that Legal Aid Ontario told him he was no longer eligible for their services after the Crown decided it would not seek to put him in jail if convicted.

Topics include:Les sujets incluent:

July 28, 2015

28 July, 2015

Pearly rights

A woman whose teeth had been damaged as a result of physical abuse by her partner years earlier contacted the Ombudsman for help in obtaining funds to have them fixed.

Topics include:Les sujets incluent:

July 28, 2015

28 July, 2015

Return to sender, address unknown

A man contacted our Office in frustration when the Ministry repeatedly sent mail to his address for a former tenant. He had returned the envelopes several times with a note stating “this person does not reside at this address,” but the Ministry mail did not stop.

Topics include:Les sujets incluent: