Brochures and Posters

If you would like copies of any of these brochures or posters, contact us at thewatchdog@ombudsman.on.ca.

General

Children and Youth

Municipalities

General

GuideS

Fairness by Design:
An Administrative Fairness
Self-Assessment Guide

This link opens in a new tabLink to PDF of Fairness by Design: An Administrative Fairness Self-Assessment Guide

General bilingual Posters (11x17")

Getting Nowhere?
We Can Help.

 This link opens in a new tabLink to PDF of poster titled Getting nowhere? We can help. Image of car stuck spinning its wheels in snowbank

Going in Circles?
We Can Help.

This link opens in a new tabLink to PDF of poster titled Going in circles? We can help. Image of goldfish swimming in circles

Hit a Brick Wall?
We Can Help.

This link opens in a new tabLink to PDF of poster titled Hit a brick wall? We can help. Image of a person hitting a brick wall

Need Direction?
We Can Help.

This link opens in a new tabLink to PDF of poster titled need direction? we can help. Image of confusing signs pointing in different directions

Not Sure Where to Turn?
We Can Help.

This link opens in a new tabLink to PDF of poster titled Not sure where to turn? We can help. Image of person outside a maze

General Brochures

Getting Nowhere?
We Can Help.

This link opens in a new tabLink to PDF of brochure titled Getting nowhere? We can help. Image of car stuck spinning its wheels in snowbank
This link opens in a new tabDownload "Getting Nowhere? We Can Help" (accessible PDF)

Going in Circles?
We Can Help.

This link opens in a new tabLink to PDF of brochure titled Going in circles? We can help. Image of goldfish swimming in circles
This link opens in a new tabDownload "Going in Circles? We Can Help" (accessible PDF)

Hit a Brick Wall?
We Can Help.

This link opens in a new tabLink to PDF of brochure titled Hit a brick wall? We can help. Image of a person hitting a brick wall
This link opens in a new tabDownload "Hit a Brick Wall? We Can Help" (accessible PDF)

Need Direction?
We Can Help.

This link opens in a new tabLink to PDF of brochure titled need direction? we can help. Image of confusing signs pointing in different directions
This link opens in a new tabDownload "Need Direction? We Can Help" (accessible PDF)

Not Sure Where to Turn?
We Can Help.

This link opens in a new tabLink to PDF of brochure titled Not sure where to turn? We can help. Image of person outside a maze
This link opens in a new tabDownload "Not sure where to turn? We Can Help" (accessible PDF)

Children and Youth

Children & Youth Unit Bilingual Posters (11x17")

Are you going around in circles?
Is your voice not being heard?

Link to PDF of Children & Youth poster titled Going in circles? We can help. Image of goldfish swimming in circles
 

Not sure where to go for help
or what your rights are?

  Link to PDF of Children & Youth poster titled need direction? we can help. Image of confusing signs pointing in different directions
 

Brochure: Ask the Ombudsman - Answers for children and youth in care and for service providers

Ask the Ombudsman - Answers for children and youth in care

Link to Information Brochure for children and youth in care and service providers
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Ask the Ombudsman - Answers for service providers

Link to Information Brochure for children and youth in care and service providers

Brochure: Know your rights

Know your rights

This link opens in a new tabLink to brochure "Know your rights"
This link opens in a new tabDownload "Know your rights" (accessible PDF)

Brochure: Know your Rights in Care

Know your Rights in Care

This link opens in a new tabLink to brochure "Know your Rights in Care"
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Wallet card - contact us

Wallet card - Contact us

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This link opens in a new tabDownload "Wallet card - contact us" (accessible PDF)

Info Sheet: Guidance for service providers

Info Sheet: Guidance for service providers

This link opens in a new tabLink to INfo Sheet - Guidance for service providers
This link opens in a new tabDownload "Info Sheet: Guidance for service providers" (accessible PDF)

Municipalities

Open Meetings: Guide for Municipalities

Link to PDF of "Open Meetings - Guide for Municipalities" handbook



 

Tip Cards for Municipalities (6 x 3.5" / 15.25 x 9cm)

Closed Meetings - What is a 'Meeting'?

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Closed Meetings - Know the Exceptions

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Closed Meetings - Best Practices

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Closed Meetings - Resolutions


This link opens in a new tabLink to Closed Meetings - Resolutions
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Codes of Conduct and Integrity Commissioners

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Local Complaint Processes


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Tips for Municipal Complaint Resolution Policies (8.5 x 11" / 21.5 x 28cm)

Tips for Municipal Complaint Resolution Policies

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This link opens in a new tabDownload "Tips for Municipal Complaint Resolution Policies" (accessible PDF)