Brochures and Posters

The Ontario Ombudsman takes complaints about more than 1,000 government and public sector bodies, including municipalities, universities, school boards, child protection services, and French language services. Below you will find brochures, posters, and other helpful resources to print and share.

If you would like copies of any of these materials, contact us at thewatchdog@ombudsman.on.ca.

All PDFs are accessible.

General
Children and Youth Unit
French Language Services Unit
Municipalities

General

bilingual Posters (11x17")

Getting Nowhere?
We Can Help.

Going in Circles?
We Can Help.

Hit a Brick Wall?
We Can Help.

Need Direction?
We Can Help.

Not Sure Where to Turn?
We Can Help.

View more General materials

Children and Youth Unit

The Ombudsman resolves and investigates complaints about any matter concerning children and youth receiving services from Ontario children's aid societies, foster homes, group homes, secure treatment facilities and youth justice facilities. Learn how the Children and Youth Unit can help.

Brochure: Know your Rights in Care

Know your Rights in Care

Download "Know your Rights in Care"

Know your Rights in Care (Indigenous)

Link to Know your Rights in Care brochure (Indigenous)

Download "Know your Rights in Care" (Indigenous)

View more Children and Youth Unit materials

French Language Services Unit

Under the French Language Services Act, the French Language Services Commissioner can review complaints about the offer of services in French by or on behalf of government agencies and institutions of the Legislature. Learn how the French Language Services Unit can help.

Poster: Help us improve the French language services provided by the province of Ontario

8.5x11", bilingual.

Help us improve the French language services provided by the province of Ontario

Link to 'Help us improve the French language services' poster

Order hard copies of the poster

Download poster

Municipalities

The Ontario Ombudsman resolves and investigates complaints about municipalities, including closed meetings in municipalities. Learn how the Ombudsman resolves complaints about municipalities. Find other helpful resources for municipal staff, council members, and the public, including brochures, guides, wallet-size tip cards, best practices for complaint processes, and more.