Brochures, Posters and Resources

Children and Youth Unit

The Ombudsman resolves and investigates complaints about any matter concerning children and youth receiving services from Ontario children's aid societies, foster homes, group homes, secure treatment facilities and youth justice facilities. Learn how the Children and Youth Unit can help.

Brochure: Know your Rights in Care

French Language Services Unit

Under the French Language Services Act, the French Language Services Commissioner can review complaints about the offer of services in French by or on behalf of government agencies and institutions of the Legislature. Learn how the French Language Services Unit can help.

POSTER: IT’S YOUR RIGHT TO RECEIVE SERVICES IN FRENCH FROM THE GOVERNMENT OF ONTARIO

(Bilingual - 11x17" / 27.94 x 43.18 cm)

Municipalities

The Ontario Ombudsman resolves and investigates complaints about municipalities, including closed meetings in municipalities. Learn how the Ombudsman resolves complaints about municipalities. Find other helpful resources for municipal staff, council members, and the public, including brochures, guides, wallet-size tip cards, best practices for complaint processes, and more.

Open Meetings: Guide for Municipalities

Link to PDF of "Open Meetings - Guide for Municipalities" handbook