Brochures and Posters

If you would like copies of any of these brochures or posters, contact us at thewatchdog@ombudsman.on.ca.

General

Children and Youth

Municipalities

General

GuideS

Fairness by Design is a self-assessment tool developed by Canada’s provincial and territorial ombudsmen to help public organizations ensure that their policies, programs and practices are consistent with the principles of administrative law and the standards of fairness.

Fairness by Design:
An Administrative Fairness
Self-Assessment Guide

This link opens in a new tabLink to PDF of Fairness by Design: An Administrative Fairness Self-Assessment Guide

General bilingual Posters (11x17")

Getting Nowhere?
We Can Help.

 This link opens in a new tabLink to PDF of poster titled Getting nowhere? We can help. Image of car stuck spinning its wheels in snowbank

Going in Circles?
We Can Help.

This link opens in a new tabLink to PDF of poster titled Going in circles? We can help. Image of goldfish swimming in circles

Hit a Brick Wall?
We Can Help.

This link opens in a new tabLink to PDF of poster titled Hit a brick wall? We can help. Image of a person hitting a brick wall

Need Direction?
We Can Help.

This link opens in a new tabLink to PDF of poster titled need direction? we can help. Image of confusing signs pointing in different directions

Not Sure Where to Turn?
We Can Help.

This link opens in a new tabLink to PDF of poster titled Not sure where to turn? We can help. Image of person outside a maze

General Brochures

Getting Nowhere?
We Can Help.

This link opens in a new tabLink to PDF of brochure titled Getting nowhere? We can help. Image of car stuck spinning its wheels in snowbank
This link opens in a new tabDownload "Getting Nowhere? We Can Help" (accessible PDF)

Going in Circles?
We Can Help.

This link opens in a new tabLink to PDF of brochure titled Going in circles? We can help. Image of goldfish swimming in circles
This link opens in a new tabDownload "Going in Circles? We Can Help" (accessible PDF)

Hit a Brick Wall?
We Can Help.

This link opens in a new tabLink to PDF of brochure titled Hit a brick wall? We can help. Image of a person hitting a brick wall
This link opens in a new tabDownload "Hit a Brick Wall? We Can Help" (accessible PDF)

Need Direction?
We Can Help.

This link opens in a new tabLink to PDF of brochure titled need direction? we can help. Image of confusing signs pointing in different directions
This link opens in a new tabDownload "Need Direction? We Can Help" (accessible PDF)

Not Sure Where to Turn?
We Can Help.

This link opens in a new tabLink to PDF of brochure titled Not sure where to turn? We can help. Image of person outside a maze
This link opens in a new tabDownload "Not sure where to turn? We Can Help" (accessible PDF)

Children and Youth

Children & Youth Unit Bilingual Posters (11x17")

Are you going around in circles?
Is your voice not being heard?

Link to PDF of Children & Youth poster titled Going in circles? We can help. Image of goldfish swimming in circles
 

Not sure where to go for help
or what your rights are?

  Link to PDF of Children & Youth poster titled need direction? we can help. Image of confusing signs pointing in different directions
 

Brochure: Ask the Ombudsman - Answers for children and youth in care and for service providers

Ask the Ombudsman - Answers for children and youth in care

Link to Information Brochure for children and youth in care and service providers
This link opens in a new tabDownload "Ask the Ombudsman - Answers for children and youth in care" (accessible PDF)

Ask the Ombudsman - Answers for service providers

Link to Information Brochure for children and youth in care and service providers

This link opens in a new tabDownload the printable "Ask the Ombudsman" brochure - double-sided, Z-fold PDF

Ojibway

Ask the Ombudsman - Answers for children and youth in care

Link to Ojibway Brochure for children and youth in care and service providers
This link opens in a new tabDownload "Ask the Ombudsman - Answers for children and youth in care" (Ojibway accessible PDF)

Ask the Ombudsman - Answers for service providers

Link to Ojibway Brochure for children and youth in care and service providers

Oji-Cree

Ask the Ombudsman - Answers for children and youth in care

Link to Oji-Cree Brochure for children and youth in care and service providers
This link opens in a new tabDownload "Ask the Ombudsman - Answers for children and youth in care" (Oji-Cree accessible PDF)

Ask the Ombudsman - Answers for service providers

Link to Oji-Cree Brochure for children and youth in care and service providers

Moose-Cree

Ask the Ombudsman - Answers for children and youth in care

Link to Moose-Cree Brochure for children and youth in care and service providers
This link opens in a new tabDownload "Ask the Ombudsman - Answers for children and youth in care" (Moose-Cree accessible PDF)

Ask the Ombudsman - Answers for service providers

Link to Moose-Cree Brochure for children and youth in care and service providers

Brochure: Know your Rights in Care

Know your Rights in Care


This link opens in a new tabLink to Know your Rights in Care brochure
This link opens in a new tabDownload "Know your Rights in Care" (accessible PDF)

Know your Rights in Care (Indigenous)

This link opens in a new tabLink to Know your Rights in Care brochure (Indigenous)
This link opens in a new tabDownload "Know your Rights in Care (Indigenous)" (accessible PDF)

Wallet card - contact us

Wallet card - Contact us

This link opens in a new tabLink to Wallet card - contact us
This link opens in a new tabDownload "Wallet card - contact us" (accessible PDF)

This link opens in a new tabDownload the printable PDF version of the wallet cards, six cards per sheet to cut out

Info Sheet: Guidance for service providers

Info Sheet: Guidance for service providers

This link opens in a new tabLink to Info Sheet - Guidance for service providers
This link opens in a new tabDownload "Info Sheet: Guidance for service providers" (accessible PDF)

Municipalities

Open Meetings: Guide for Municipalities

Link to PDF of "Open Meetings - Guide for Municipalities" handbook



 

Tip Cards for Municipalities (6 x 3.5" / 15.25 x 9cm)

Closed Meetings - What is a 'Meeting'?

This link opens in a new tabLink to Closed Meetings - What is a 'meeting'?
This link opens in a new tabDownload "Closed Meetings - What is a 'Meeting'?" (accessible PDF)

Closed Meetings - Know the Exceptions

This link opens in a new tabLink to Closed Meetings - Know the exceptions
This link opens in a new tabDownload "Closed Meetings - Know the Exceptions" (accessible PDF)

Closed Meetings - Best Practices

This link opens in a new tabLink to Closed Meetings - Best Practices
This link opens in a new tabDownload "Closed Meetings - Best Practices" (accessible PDF)

Closed Meetings - Resolutions


This link opens in a new tabLink to Closed Meetings - Resolutions
This link opens in a new tabDownload "Closed Meetings - Resolutions" (accessible PDF)

Codes of Conduct and Integrity Commissioners

This link opens in a new tabLink to Codes of Conduct and Integrity Commissioners
This link opens in a new tabDownload "Codes of Conduct and Integrity Commissioners" (accessible PDF)

Local Complaint Processes


This link opens in a new tabLink to Local Complaint Processes
This link opens in a new tabDownload "Local Complaint Processes" (accessible PDF)

Tips for Municipal Complaint Resolution Policies (8.5 x 11" / 21.5 x 28cm)

Tips for Municipal Complaint Resolution Policies

This link opens in a new tabLink to Tips for Municipal Complaint Resolution Policies
This link opens in a new tabDownload "Tips for Municipal Complaint Resolution Policies" (accessible PDF)