Skip to main content
Ombudsman Ontario Home

Ombudsman Ontario

Secondary navigation

  • About us
  • Contact us
  • News
  • Careers
Français
Français

Main navigation

  • Make a complaint
    • What you can expect
    • What we can help you with
    • File your complaint
    • Frequently asked questions
  • Help for…
    • Indigenous people
    • Children, youth and families
    • French speakers
  • Our work
    • Case stories
    • Investigations
    • Annual reports
    • Municipal meetings
    • Submissions to government
    • Brochures, posters and resources
    • Outreach and engagement
  • Info for public bodies and officials
    • What to expect if we contact you
    • Members of Provincial Parliament
    • Provincial government
    • Municipal government
    • Services for children and youth
    • Services for French speakers
    • School boards
    • Training and education
    • Questions and inquiries

Main navigation

  • Make a complaint
    • What you can expect
    • What we can help you with
    • File your complaint
    • Frequently asked questions
  • Help for…
    • Indigenous people
    • Children, youth and families
    • French speakers
  • Our work
    • Case stories
    • Investigations
    • Annual reports
    • Municipal meetings
    • Submissions to government
    • Brochures, posters and resources
    • Outreach and engagement
  • Info for public bodies and officials
    • What to expect if we contact you
    • Members of Provincial Parliament
    • Provincial government
    • Municipal government
    • Services for children and youth
    • Services for French speakers
    • School boards
    • Training and education
    • Questions and inquiries

Secondary navigation

  • About us
  • Contact us
  • News
  • Careers
Ombudsman Ontario Home

Ombudsman Ontario

Français

Search

Refine your search

  • Annual Reports
  • Case Stories
  • Investigations
  • Municipal Meetings
  • Submissions to government

Keyword

Category

  • Certificates and permits
  • Children and youth
  • Education - Daycare - Grade 12
  • Education - Post-Secondary
  • Employment
  • Energy and environment
  • French language services
  • Health
  • Law and order
  • Money and property
  • Municipalities
  • Social services
  • Transportation
Displaying 4961 - 4980 of 5078
SEF-Rapport2021-Mot-d-ouverture-FR-accessible.pdf

PDF∙111.61 KB∙Last Modified: 6 Dec 2021

Rapport annuel de la Commissaire aux services en français 2020-2021 – 7 décembre 2021 Mot d’ouverture – Kelly Burke, Commissaire Je vous remercie chaleureusement de participer aujourd’hui, que ce soit en personne ou en ligne, au dépôt du deuxième Rapport annuel de la Commissaire aux services en …
AR-2022-Remarks-EN-accessible.pdf

PDF∙147.54 KB∙Last Modified: 9 Aug 2022

Annual Report 2021-2022 – Ombudsman’s remarks Good morning, and welcome to everyone here today, in person and online. It is good to be back with you here at Queen’s Park today. I want to acknowledge that this land is the traditional territory of many nations, including the Mississaugas of the …
AR2022-Highlights-EN-accessible.pdf

PDF∙189.46 KB∙Last Modified: 9 Aug 2022

Annual Report 2021-2022 – Facts and highlights By the numbers – cases (complaints and inquiries) received Total cases received, April 1, 2021-March 31, 2022: 25,161 – up 25% from 2020-2021 40% of all cases were closed within one week, 52% closed within two weeks Correctional facilities: 3,691 (p. …
AR-2022-Remarks-FR-accessible.pdf

PDF∙150.65 KB∙Last Modified: 9 Aug 2022

Rapport annuel 2021-2022 – Mot d’ouverture de l’Ombudsman Bonjour, et bienvenue à vous toutes et vous tous, en personne et en ligne. C’est bon d’être de retour avec vous, ici à Queen’s Park aujourd’hui. Je tiens à souligner que cette terre est le territoire traditionnel de nombreuses nations, dont …
AR2022-Highlights-FR-accessible.pdf

PDF∙192.66 KB∙Last Modified: 9 Aug 2022

Rapport annuel 2021-2022 – Faits et points saillants Les chiffres – cas reçus (plaintes et demandes de renseignements) Total des cas reçus, 1er avril 2021-31 mars 2022 : 25 161 – hausse de 25 % par rapport à 2020- 2021 40 % de tous les cas ont été résolus en une semaine, 52 % résolus en deux …
RA-2022-Faits-saillants-EN-accessible.pdf

PDF∙186.45 KB∙Last Modified: 5 Dec 2022

Annual Report of the French Language Services Commissioner 2021-2022 – Highlights By the numbers – cases received 277 cases (complaints and inquiries) received, October 1, 2021 to September 30, 2022 Top organizations by case volume Ministry of Public and Business Service Delivery (21.4%) Ministry …
FLS-RA-2022-Mot-d-ouverture-EN-accessible.pdf

PDF∙175.61 KB∙Last Modified: 5 Dec 2022

Annual Report of the French Language Services Commissioner 2021-2022 – December 7, 2022 Opening Remarks – Kelly Burke, Commissioner Good morning, everyone. Before I present the details of my report, I want to acknowledge that this land is the traditional territory of many nations, including the …
RA-2022-Faits-saillants-FR-accessible.pdf

PDF∙186.29 KB∙Last Modified: 6 Dec 2022

Rapport annuel de la Commissaire aux services en français 2021-2022 – Faits saillants Cas reçus – En chiffres 277 cas (plaintes et demandes de renseignements) reçus entre le 1er octobre 2021 et le 30 septembre 2022 Organisations les plus visées, par nombre de cas Ministère des Services au public et …
FLS-RA-2022-Mot-d-ouverture-FR-accessible.pdf

PDF∙178.03 KB∙Last Modified: 6 Dec 2022

Rapport annuel de la Commissaire aux services en français 2021-2022 – 7 décembre 2022 Mot d’ouverture – Kelly Burke, Commissaire Bonjour à toutes et à tous. Avant de vous présenter les détails de mon rapport, j’aimerais reconnaître que nous sommes sur le territoire traditionnel de nombreuses …
Ombudsman-Speaking-Notes-Bill-68-EN-accessible.pdf

PDF∙27.97 KB∙Last Modified: 17 Feb 2023

Speaking notes for Standing Committee on Social Policy re Bill 68 (Tuesday, April 11, 5:20 p.m.) 1 I greatly appreciate the opportunity to address the Standing Committee today. 2 As an Officer of the Legislative Assembly, the Ontario Ombudsman has been promoting fairness, transparency and …
LTC-Remarks-accessible.pdf

PDF∙169.54 KB∙Last Modified: 6 Sep 2023

Aussi disponible en français Lessons for the Long Term – Ombudsman’s opening remarks, September 7, 2023 Good morning, and welcome to everyone here today at Queen’s Park, and all who are joining us online. First, I want to acknowledge that this land is the traditional territory of many nations, …
LTC-Highlights-accessible.pdf

PDF∙159 KB∙Last Modified: 6 Sep 2023

Aussi disponible en français Lessons for the Long Term Facts and Highlights Investigation into the Ministry of Long-Term Care’s oversight of long-term care homes through inspection and enforcement during the COVID-19 pandemic Ombudsman’s investigation • Number of recommendations: 76 (see full list …
LTC-Mot-d-ouverture-accessible.pdf

PDF∙171 KB∙Last Modified: 6 Sep 2023

Also available in English Des leçons sur le long terme – Mot d’ouverture de l’Ombudsman, le 7 septembre 2023 Bonjour, et bienvenue à toutes celles et à tous ceux qui sont ici aujourd’hui à Queen’s Park ainsi qu’à toutes les personnes qui se joignent à nous en ligne. Tout d’abord, je pense qu’il est …
LTC-Faits-saillants-accessible.pdf

PDF∙159.87 KB∙Last Modified: 6 Sep 2023

Also available in English Des leçons sur le long terme Faits et points saillants Enquête sur la surveillance exercée par le ministère des Soins de longue durée sur les foyers de soins de longue durée au moyen de l’inspection et de la prise de mesures d’exécution pendant la pandémie de COVID-19 …
Ombudsman-Ontario-Ombudsman’s-remarks-accessible.pdf

PDF∙147.37 KB∙Last Modified: 4 Oct 2023

Aussi disponible en français Annual Report 2022-2023 – Ombudsman’s remarks NOTE: These opening remarks were not delivered in person, as Ombudsman Paul Dubé’s October 5, 2023 press conference was cancelled. Instead, he released them as a written statement to accompany his Annual Report. Good morning …
Ombudsman-Ontario-Facts-and-highlights-accessible.pdf

PDF∙175.51 KB∙Last Modified: 5 Oct 2023

Aussi disponible en français Annual Report 2022-2023 – Facts and highlights By the numbers – cases (complaints and inquiries) received Total cases received, April 1, 2022 – March 31, 2023: 24,551* 44% of all cases were closed within one week, 54% within two weeks *Note: In the first six months of …
Ombudsman-Ontario-Mot-d’ouverture-de-l’Ombudsman-accessible.pdf

PDF∙150.54 KB∙Last Modified: 4 Oct 2023

Also available in English Rapport annuel 2022-2023 – Mot d’ouverture de l’Ombudsman REMARQUE : Ce mot d’ouverture n’a pas été prononcé en personne, la conférence de presse de l’Ombudsman Paul Dubé du 5 octobre 2023 ayant été annulée. Au lieu de cela, il l’a publié sous forme de déclaration écrite …
Ombudsman-Ontario-Faits-et-points-saillants-accessible.pdf

PDF∙177.7 KB∙Last Modified: 4 Oct 2023

Also available in English Rapport annuel 2022-2023 – Faits et points saillants Les chiffres – Cas (plaintes et demandes de renseignements) reçus Total des cas reçus entre le 1er avril 2022 et le 31 mars 2023 : 24 551* 44 % des dossiers ont été clos en une semaine, et 54 % en deux semaines *Remarque …
Ombudsman-Ontario-FLS-2022-2023-AR-Highlights-accessible.pdf

PDF∙151.78 KB∙Last Modified: 6 Dec 2023

Aussi disponible en français Annual Report of the French Language Services Commissioner 2022-2023 – Highlights By the numbers – cases received 386 cases (complaints and inquiries) received, October 1, 2022 to September 30, 2023 Top organizations by case volume Ministry of Colleges and Universities …
Ombudsman-Ontario-FLS-2022-2023-AR-Remarks-accessible.pdf

PDF∙180.97 KB∙Last Modified: 7 Dec 2023

1 Annual Report of the French Language Services Commissioner 2022–2023 December 7, 2023 Opening Remarks – Commissioner Carl Bouchard Hello everyone, Thank you very much for being here today. I would like to begin by recognizing that we are on the traditional Indigenous territories of the province …

Pagination

  • First First page
  • Previous Previous page
  • …
  • 248
  • 249
  • 250
  • …
  • Next Next page
  • Last Last page

The Ontario Ombudsman’s work takes place on traditional Indigenous territories across the province we now call Ontario, and we are thankful to be able to work and live on this land. 

Ombudsman Ontario Home

Ombudsman Ontario

483 Bay Street
10th floor, South Tower
Toronto, ON M5G 2C9

Toll-free (Ontario only): 1-800-263-1830
Outside Ontario: 416-586-3300
info@ombudsman.on.ca

Footer menu

  • Make a complaint
  • Help for...
  • Our work
  • About us
  • Careers

Make a complaint

  • Info for public bodies and officials
  • News

Footer buttons

  • Sign up for our newsletter
  • Contact us

Follow us

All contents © 2025 Ombudsman Ontario. All rights reserved.

Footer Utility

  • Site map
  • Accessibility