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Our phone lines will be closed between 2:45 and 4:30 p.m. on Tuesday, September 9 for staff training. The Children and Youth and French Language Services Unit phone lines will remain open. Complaints can still be filed using our online complaint form or via email at info@ombudsman.on.ca.

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Displaying 4481 - 4500 of 4597
Ombudsman-Ontario-Oshawa-septembre-2024-Lettre-accessible.pdf

PDF∙258.98 KB∙Last Modified: 12 Sep 2024

J. Paul Dubé, Ombudsman PAR COURRIEL Le 16 septembre 2024 Ville d’Oshawa a/s de Dan Carter, maire 50, rue Centre sud Oshawa (Ontario) L1H 3Z7 Objet : Plaintes concernant une réunion à huis clos Aux membres du Conseil de la Ville d’Oshawa, Mon Bureau a reçu des plaintes au sujet d’une réunion tenue …
Oshawa-Closing-Letter-March-20-2013-mtg---final.pdf

PDF∙114.69 KB∙Last Modified: 22 Apr 2025

July 17, 2013 Mayor John Henry and Acting City Clerk Mary Medeiros The Corporation of the City of Oshawa 50 Centre Street South Oshawa, ON L1H 3Z7 Dear Mayor Henry and Ms. Medeiros, Re: Complaint about March 20, 2013 Closed Meeting of Council I am writing further to our conversation on July 17, …
GrandjeudelaconfianceBackgrounder1FR.pdf

PDF∙257.05 KB∙Last Modified: 7 May 2025

Le grand jeu de la confiance Aperçu – Réglementer les loteries de l’Ontario La recommandation faite par l’Ombudsman, préconisant qu’un organisme externe soit chargé de la réglementation de l’industrie des loteries en Ontario, a été acceptée par le gouvernement et l’OLG. Actuellement, l’OLG doit …
Ombudsman-Ontario-Niagara-Catholic-DSB-March-2024-letter-accessible.pdf

PDF∙297.19 KB∙Last Modified: 6 Mar 2024

J. Paul Dubé, Ombudsman March 13, 2024 Camillo Cipriano Director of Education Niagara Catholic District School Board 427 Rice Road Welland ON L3C 7C1 Sent by email: Camillo.Cipriano@ncdsb.com Dear Director Cipriano, Re: Open meeting complaints My Office received two complaints relating to meetings …
2021-Q2-B-Finlay-EN-accessible.pdf

PDF∙13.57 KB∙Last Modified: 29 Oct 2020

Office of the Ombudsman of Ontario Barbara Finlay, Deputy Ombudsman Travel and Hospitality Expenses for travel completed from July 1, 2020 to September 30, 2020 Event Date (s) Travel Expenses Purpose Nothing to Report Total Travel Expenses Hosting Nothing to Report Total Hospitality Expenses Total …
2021-Q3-B-Finlay-FR-accessible.pdf

PDF∙18.11 KB∙Last Modified: 19 Jan 2021

Bureau de l'Ombudsman de l'Ontario Barbara Finlay, Ombudsman adjointe Frais de voyage et d'accueil pour les déplacements effectués du 1er octobre 2020 au 31 décembre 2020 Date (s) de l'événement Frais de voyage Déplacements - But et lieu Rien à signaler Total des frais de voyage Frais d'accueil …
2023-Q3-B-Finlay-EN-accessible.pdf

PDF∙48.36 KB∙Last Modified: 2 Mar 2023

Office of the Ombudsman of Ontario Barbara Finlay, Deputy Ombudsman Travel and Hospitality Expenses for travel completed from October 1, 2022 to December 31, 2022 Travel Date (s) Travel Expenses October 17-19, 2022 Purpose Attended the Forum of Canadian Ombudsman (FCO) and Association of Canadian …
Fort-Erie-Nov-19-CiC-mtg-FR.pdf

PDF∙190.99 KB∙Last Modified: 22 Apr 2025

Le 9 janvier 2014 Doug Martin, maire Carolyn Kett, secrétaire municipale Ville de Fort Erie 1, promenade Municipal Centre Fort Erie (Ontario) L2A 2S6 Objet : Plainte sur une réunion à huis clos – réunion extraordinaire du Conseil en Comité le 19 novembre 2013 Monsieur, Madame, Par la présente, je …
Know-Your-Rights-in-Care-FR-IND-accessible.pdf

PDF∙540.35 KB∙Last Modified: 11 Jan 2021

O N TA R I O O N TA R I O ’ S WAT C H D O G Connais tes droits pendant la prise en charge En tant que jeune pris(e) en charge*, tu as des droits. Ceci signifie que tu as droit à certaines choses pendant que tu reçois des services. BONS SOINS SÉCURITÉ TON DOSSIER Si tu crois que tes droits ne sont …
Letter-Nov-29-2011.pdf

PDF∙1.1 MB∙Last Modified: 22 Apr 2025

November 29, 2011 Mr. Jim Roman, Clerk-Treasurer The Corporation of the Township of Larder Lake P.O. Box 40 Larder Lake ON P0K 1L0 Dear Mr. Roman, Re: Ombudsman review of complaint regarding the Township’s September 1, 2011 meeting I am writing further to our telephone conversation of November 23 …
lhin-remarks-en_1.pdf

PDF∙270.52 KB∙Last Modified: 7 May 2025

The LHIN Spin – Ombudsman’s Remarks André Marin Everyone here is familiar with the high stakes of health care decision-making. Even though governments put billions of tax dollars into hospital services, there is always a need for more. Everyone wants top-quality care as close to home as possible, …
35_things-fr-accessible.pdf

PDF∙155.05 KB∙Last Modified: 6 Jul 2017

35 choses à savoir de l’Ombudsman de l’Ontario Depuis que le Bureau de l’Ombudsman de l’Ontario a ouvert ses portes il y a 35 ans, nous sommes venus en aide à des centaines de milliers de plaignants aux prises avec les services gouvernementaux et nous avons contribué à améliorer la gouvernance pour …
Ombudsman-Ontario-Lettre-finale-Canton-de-Prince-Janvier-2023-FR-accessible.pdf

PDF∙246.54 KB∙Last Modified: 19 Dec 2022

J. Paul Dubé, Ombudsman PAR COURRIEL Le 3 janvier 2023 Au Conseil du Canton de Prince 3042 Second Line West Prince Township, ON P6A 6K4 Aux membres du Conseil du Canton de Prince Objet : Plaintes sur une réunion à huis clos Je vous écris à la suite de notre conversation téléphonique du 12 octobre …
NDAC-closing-letter-Dec-9-mtg-final1-FR.pdf

PDF∙168.14 KB∙Last Modified: 22 Apr 2025

Le 14 février 2013 Gary Murphy Secrétaire de la Commission Niagara District Airport Commission 468, chemin Niagara Stone Niagara-on-the-Lake (Ontario) L0S 1J0 Objet : Plainte concernant la réunion à huis clos du 9 décembre 2012 entre des membres de la Niagara District Airport Commission et des …
Ask-the-Ombudsman-Ojibway-youth.pdf

PDF∙209.9 KB∙Last Modified: 4 Nov 2020

ᐊᐧᓇᐸᓐᒋᑫᐧᐃᓂᒃ ᐃᔑᑲᐧᑫᒋᒥᐧᐁᓐ ᐊᐱᓄᒋᔓᒃ ᑲᔦ ᐅᔥᑲᑎᓴᒃ ᑲᑲᓇᐧᐁᓐᑕᑯᓯᐧᐊᒡ ᐅᓇᐧᑫᑕᑯᐧᐃᓂᐧᐊ ᐧᐁᑯᓀᓐ ᑫᑭᐅᓐᒋ ᑲᓄᓇᐧᑲᐸᓐ ᐊᐧᓇᐸᓐᒋᑫᐧᐃᓐ ᑲᐊᐱᑕᒃ? ᐊᓂᓐ ᑫᐃᔑᒋᑫᒡ ᐊᐧᓇᐸᓐᒋᑫᐧᐃ ᐊᓄᑭᐧᐃᑲᒥᑯᒃ? ᑭᑎᓀᑕᓐ ᐃᓇ ᐁᐱᓯᓐᑕᑯᓯᐧᐊᓐ, ᐧᐁᐧᐁᓂ ᐁᑐᑕᑯᓯᐧᐊᓐ, ᑫᒪ ᑲᔦ ᐁᑭᓇᐧᐃᐃᔓᔭᓐ ᑫᑭᐅᒋᐧᐃᑐᑲᑯᔭᓐ? ᓂᐧᐃᑐᑲᐧᐊᒥᓐ ᐧᐁᓀᓇᒃ ᐅᒪᒥᔑᑫᒧᐧᐃᓂᐧᐊ ᐧᐁᑎ ᐅᓐᑌᕆᐅ ᐅᑭᒪᐧᐃ ᐊᓄᑭᐧᐃᑲᒥᑯᓐ. ᐅᐅᒪ ᐊᐧᓇᐸᓐᒋᑫᐧᐃᓐ ᑲᐊᐱᑕᒃ ᐊᐱᓄᒋᔥ ᑲᔦ ᐅᔥᑲᑎᔅ …
Need-direction-FR-accessible.pdf

PDF∙409.58 KB∙Last Modified: 4 May 2020

O N TA R I O C H I E N D E G A R D E D E L’ O N TA R I O Vous cherchez des directions ? Nous pouvons vous aider. Vous pouvez vous plaindre à l’Ombudsman si vous avez un problème non résolu avec l’un de ces organismes fnancés par des fonds publics en Ontario : u u u u Organismes du gouvernement …
Welland-FINAL-2014-accessible.pdf

PDF∙1.2 MB∙Last Modified: 17 Sep 2018

Ombudsman Report Investigation into multiple closed meetings by Council for the City of Welland from June 2012 to May 2014 “Property and Propriety” André Marin Ombudsman of Ontario November 2014 Table of Contents Table of Contents …
Your-right-to-receive-services-in-French-accessible.pdf

PDF∙551.76 KB∙Last Modified: 11 Feb 2025

FRENCH LANGUAGE SERVICES UNIT O N TA R I O ’ S WAT C H D O G • C H I E N D E G A R D E D E L’ O N TA R I O It’s your right to receive services in French from the Government of Ontario. If your experience with public services in French (online, in writing, over the phone, or in person) is …
Complaint-procedure-tips-EN-accessible.pdf

PDF∙83.96 KB∙Last Modified: 29 Nov 2017

Tips for Municipal Complaint Resolution Policies 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 Every municipality should have a general complaint policy approved by council. The complaint policy should be publicly posted. The policy should specify if anonymous complaints will be accepted. There should be a …
Cochrane-Report-Final-accessible.pdf

PDF∙1.13 MB∙Last Modified: 25 Jul 2018

Ombudsman Report Investigation into whether Council for the Town of Cochrane held an illegal closed meeting on January 27, 2015 André Marin Ombudsman of Ontario April 2015 Complaint 1 On February 3, 2015, my Office received a complaint about a closed session held by council for the Town of Cochrane …

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The Ontario Ombudsman’s work takes place on traditional Indigenous territories across the province we now call Ontario, and we are thankful to be able to work and live on this land. 

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Ombudsman Ontario

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info@ombudsman.on.ca

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