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Investigation into the adequacy of measures undertaken by Johnson Children’s Services Inc., Anishinaabe Abinoojii Family Services, and a Southwestern Ontario children’s aid society to ensure the safety of “Misty”

The Ombudsman received a complaint that members of council for the City of London met improperly behind closed doors ahead of a meeting of the city’s Corporate Services Committee (“the Committee”) on October 12, 2021.

The Ombudsman investigated a closed meeting held by council for the City of Greater Sudbury on July 12, 2022, during which council received detailed information and legal advice about two third-party bids for a proposed municipal project.

The Ombudsman received a complaint that council for the Municipality of Arran-Elderslie held meetings that did not comply with the Municipal Act 2001’s open meeting requirements.

The Ombudsman investigated a special closed meeting held by the Grey Bruce Health Unit’s Board of Health on May 12, 2021 and a closed meeting held by the Board’s Executive Committee on May 10, 2021. The Ombudsman found that the Board of Health fits within the definition of a “local board” under the Municipal Act, 2001, while the Executive Committee fits within the definition of a “committee”, and accordingly, both are subject to the open meeting rules. The Ombudsman found that the discussions of the Executive Committee and the Board of Health on May 10 and 12, 2021 fit within the exceptions for advice subject to solicitor-client privilege and litigation or potential litigation. He also found that the Board’s discussion on May 12, 2021 fit within the exception for personal matters about an identifiable individual. However, the Ombudsman found that both the Board of Health and the Executive Committee contravened the open meeting rules by passing resolutions to move into closed session without providing a general description of the matters to be discussed and by failing to keep a record of all matters discussed in the meeting minutes.

The Ministry of the Solicitor General has requested public and stakeholder input on four proposed regulations under the Community Safety and Policing Act, 2019 regarding special constables.

Since January 1, 2016, my Office has had the authority to review complaints about municipalities, including municipal boards and corporations. Between January 1, 2016 and March 31, 2021, we received more than 14,000 complaints about municipalities. Through our review and investigation of complaints, we often identify best practices and suggestions to improve municipal processes and strengthen local governance and accountability. Most municipalities appreciate the information that we provide, and are happy to implement improvements locally.

The Ontario Ombudsman oversees the administrative conduct of more than 1,000 public sector organizations, including the province’s 72 school boards and 10 school authorities, as well as provincial and demonstration schools.

The Ombudsman received complaints that the Niagara Central Dorothy Rungeling Airport Commission lacked a procedure by-law and held meetings that did not comply with the open meeting rules.

The Ombudsman received two complaints about electronic meetings held by council for the Municipality of Calvin on May 10 and June 14, 2022. The complaints alleged that the Municipality did not provide the public with proper public notice or the means to observe these two electronic council meetings, contrary to the Municipal Act, 2001 and the Municipality’s procedure by-law. The Ombudsman found that council for the Municipality of Calvin contravened the open meeting rules by failing to ensure proper notice was provided for the May 10 and June 14, 2022 meetings. Additionally, the Ombudsman found that council contravened the Act on June 14, 2022, by failing to ensure that the public could observe the meeting in real time.

The Ombudsman received complaints about the December 7, 2017 meeting of council for the Regional Municipality of Niagara, including a complaint that the meeting failed to comply with the open meeting rules.

The Ombudsman received complaints about the Hamilton Waterfront Trust’s meeting practices.

The Ombudsman received a complaint about gatherings held by the newly elected council for the Township of Adjala-Tosorontio on November 15, 24, and 29, 2022.

The Ombudsman received a complaint regarding closed meetings held by the City of Cornwall’s Municipal Grants Review Committee / Working Group on November 9 and November 30, 2021. The complaint raised concerns that these meetings were closed contrary to the open meeting rules in the Municipal Act, 2001. The Ombudsman found that the Committee is a committee of council and must comply with the open meeting rules. The Ombudsman found that the Committee’s discussion on November 9, 2021 did not fit within any exception to the open meeting rules. The Committee also contravened the Act on November 30, 2021, as only some of its in camera discussion fit within a prescribed exception to the Act’s open meeting rules.

The Ombudsman received a complaint alleging that the Saugeen Municipal Airport Commission contravened the Municipal Act, 2001 on June 20, 2022, by failing to admit a member of the public to a meeting that was held virtually, using Zoom.

A man noticed a post in French on the Office of the Auditor General’s Twitter account, announcing the release of its annual report on the environment.

A man saw a post in French on Twitter from the Office of the Integrity Commissioner of Ontario, indicating that the latest report from the Integrity Commissioner was available, with a link to the report “Re: The Honourable Peter Bethlenfalvy, President of the Treasury Board.”

A woman seeking a review as part of her work visited the website of the Information and Privacy Commissioner (IPC).

A man shared with us his family’s experience after their dying mother was admitted to a designated hospital in Northern Ontario.

A man complained to us about the lack of French language services at a COVID-19 vaccination clinic.