Errors identified
In February 2021, the government launched an online consultation to get ideas and feedback on its plan to introduce a digital ID (digital identification).
ATTENTION: OUR ONLINE FORMS ARE DOWN: Our web forms for individual complaints and for mandatory reporting of child deaths and serious bodily harm (DSBH) will be unusable between 5p.m. Friday, October 3 and 9 a.m. Monday October 6. You can still file a complaint or a DSBH report by email at info@ombudsman.on.ca.
In February 2021, the government launched an online consultation to get ideas and feedback on its plan to introduce a digital ID (digital identification).
In February 2021, the government launched an online consultation to get ideas and feedback on its plan to introduce a digital ID (digital identification). The goal of the program is to make it easy and completely secure for individuals and businesses in Ontario to prove their identity online. A person contacted us to let us know that the consultation questionnaire contained translation errors.
After examining the questionnaire and making the same observation, we worked with the Treasury Board to understand the translation process used. Following our intervention, corrections were made to the French version of the survey.
Learn more about the French Language Services Unit which answers questions and takes complaints about services in French.