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Displaying 241 - 260 of 353

Town of Deep River - August 15, 2018

The Ombudsman received a complaint that council for the Town of Deep River held a vote in closed session on May 16, 2018 that did not comply with the open meeting rules. The Ombudsman found that council voted during the closed session to direct staff which is permitted by the Municipal Act . This …
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The Ombudsman received a complaint that council for the Town of Deep River held a vote in closed session on May 16, 2018 that did not comply with the open meeting rules.

Township of Front of Yonge - June 29, 2018

The Ombudsman received a complaint that an informal meeting of council occurred after the April 16, 2018 meeting of council. The complainant alleged that three members of council remained after the meeting finished and discussed purchasing recycling bins for the Township. The Ombudsman found that …
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The Ombudsman received a complaint that an informal meeting of council occurred after the April 16, 2018 meeting of council.

Press Pause

Press Pause O N TA R I O ’ S WATC H D O G Investigation into a meeting of council for the Regional Municipality of Niagara on December 7, 2017 OMBUDSMAN REPORT Paul Dubé, Ombudsman of Ontario July 2018 Ontario Ombudsman @Ont_Ombudsman OntarioOmbudsman 1-800-263-1830 www.ombudsman.on.ca GENERAL …
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Investigation into a meeting of council for the Regional Municipality of Niagara on December 7, 2017. 

Village of Casselman - July 3, 2018

Ombudsman Report Investigation into a complaint about a January 9, 2018 meeting and a January 11, 2018 discussion among councillors for the Village of Casselman Paul Dubé Ombudsman of Ontario July 2018 Village of Casselman July 2018 1 Complaint 1 On January 22, 2018, my Office received a complaint …
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The Ombudsman received a complaint about a closed meeting of council for the Village of Casselman on January 9, 2018 and about discussions that took place among council members at town hall on January 11, 2018. The Ombudsman found that council for the Village did not violate the open meeting rules when it went into closed session to discuss human resources matters on January 9, 2018 and when a quorum of councillors had informal discussions at town hall on January 11, 2018. However, the Ombudsman made best practice suggestions relating to the Town’s closed meeting procedures.

Township of The North Shore - June 29, 2018

Ombudsman Report Investigation into complaints about closed meetings held by the Township of The North Shore on December 13, 2017, February 7, 2018 and February 14, 2018 Paul Dubé Ombudsman of Ontario June 2018 The Township of The North Shore June 2018 2 Complaints 1 In February 2018, my Office …
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The Ombudsman received complaints about three meetings of council for The North Shore, alleging that subjects discussed in the December 13, 2017 and February 7, 2018 closed sessions did not fit within the “personal matters” exception, and that the resolution on December 13, 2017, to proceed into closed session did not include all matters discussed. The complaint also alleged the township did not give notice of a special meeting held on February 14, 2018. The Ombudsman found that the subject matters discussed by council on December 13, 2017, fit within the exceptions in the Municipal Act, but that the township  failed to include all subject matters discussed during the closed session in the resolution to proceed into closed session. He also found that council violated the Municipal Act during the closed session on February 7, 2018, when it discussed how to fill a council vacancy. The Ombudsman found that the township did provide public notice of its February 14, 2018 meeting, but recommended that the township amend its procedure bylaw to formalize its general practices for giving notice.

Town of Amherstburg - June 29, 2018

Ombudsman Report Investigation into complaints about meetings of council and the Joint Police Advisory Committee for the Town of Amherstburg in 2017 and 2018 Paul Dubé Ombudsman of Ontario June 2018 Town of Amherstburg June 2018 2 Complaints 1 In November and December 2017, my Office received three …
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The Ombudsman received three complaints that several closed meetings held by council for the Town of Amherstburg and the Joint Police Advisory Committee did not comply with the open meeting rules in the Municipal Act. The Joint Police Advisory Committee does not fall under the definition of “committee” under the Municipal Act, so the Ombudsman used his general jurisdiction over municipalities to consider whether the committee violated its terms of reference. The Ombudsman found the committee failed to comply with its terms of reference in closing several meetings using the security of the property exception. The Ombudsman found council violated the Municipal Act in closing a meeting under the security of the property exception but did not violate the Act by closing another meeting under the personal matters exception. 

Hits the spot

When a woman hit a pothole on a county road that damaged her vehicle, she tried to seek reimbursement. The county told her it was the Ministry of Transportation’s jurisdiction, but the Ministry told her the opposite. After our staff contacted both levels of government, Ministry officials determined …
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When a woman hit a pothole on a county road that damaged her vehicle, she tried to seek reimbursement.

Change of address

An inmate who tried repeatedly to get information from the Ministry of Transportation about his driving record and other issues complained that he could not get information from officials during the 20 minutes of phone time he was allowed. Our staff facilitated his contact with Ministry staff so he …
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An inmate who tried repeatedly to get information from the Ministry of Transportation about his driving record and other issues complained that he could not get information from officials during the 20 minutes of phone time he was allowed.

Have licence, will travel

A woman seeking to renew her driver’s licence was given a temporary one, valid for three months, and told her new licence would be mailed in 6-8 weeks. When it did not arrive in the mail, she made several calls to inquire about it. Each time, she was told the matter would be looked into, but almost …
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A woman seeking to renew her driver’s licence was given a temporary one, valid for three months, and told her new licence would be mailed in 6-8 weeks.

Bugs in the system

An elderly woman contacted us after she was unable to get provincial officials to respond to her about a blocked highway culvert near her home that had become a mosquito breeding ground. Ombudsman staff contacted the Provincial Highway Management Branch, which committed to send someone to her …
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An elderly woman contacted us after she was unable to get provincial officials to respond to her about a blocked highway culvert near her home that had become a mosquito breeding ground.

On the road again

An Ontario man who had temporarily moved to B.C. was told upon his return that his motorcycle licence had been cancelled and he would have to go through the testing process again. He contacted our Office because he was not getting clear answers as to why his licence had been cancelled in the first …
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An Ontario man who had temporarily moved to B.C. was told upon his return that his motorcycle licence had been cancelled and he would have to go through the testing process again.

Up to code

A man contacted us after getting no response to a complaint about his local Chief Building Official. Under the Building Code Act , municipalities are required to have a code of conduct for building officials and inspectors, and process for enforcement, but this municipality did not have a code of …
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A man contacted us after getting no response to a complaint about his local Chief Building Official.

Making it clear

A woman renting a basement apartment sought our help after a municipal construction crew broke a water pipe near her unit, flooding her apartment and damaging her belongings. The municipality did not provide a clear process or information on how to submit a claim for such damage, but after our …
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A woman renting a basement apartment sought our help after a municipal construction crew broke a water pipe near her unit, flooding her apartment and damaging her belongings.

Faster lane

We helped a man who waited more than a year to hear back from his municipality about purchasing a portion of the laneway behind his house. Municipal officials told us there was a backlog in similar applications, but confirmed this one was nearly finalized. Less than a month later, the municipality …
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We helped a man who waited more than a year to hear back from his municipality about purchasing a portion of the laneway behind his house.

Code found

A mall developer told us that local councillors were interfering with the development of her project, but she believed the municipality did not have a code of conduct or integrity commissioner. We contacted the municipality and learned that it does have a code of conduct and was in the process of …
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A mall developer told us that local councillors were interfering with the development of her project, but she believed the municipality did not have a code of conduct or integrity commissioner.

Township of Russell - June 7, 2018

The Ombudsman received a complaint about a meeting of council held on May 22, 2018. The complainant alleged that the resolution to proceed into closed session was not sufficiently detailed, and that the subject of the meeting was not appropriate for closed session. In a letter to the township, the …
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The Ombudsman received a complaint about a meeting of council held on May 22, 2018.

Township of Tehkummah - May 31, 2018

My Office received a complaint about a special meeting of council for the Township of Tehkummah held on May 15, 2018. The complainant told my Office that the public was not provided with notice of the meeting. Township staff confirmed that notice was inadvertently not posted ahead of the meeting. …
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My Office received a complaint about a special meeting of council for the Township of Tehkummah held on May 15, 2018.

Township of Russell - May 25, 2018

The Ombudsman received a complaint that a non-council member motioned to move into closed session during the Township of Russell’s special meeting on April 19, 2018. He also received a complaint that the motion did not provide sufficient information about council’s intended discussion. In a letter …
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The Ombudsman received a complaint that a non-council member motioned to move into closed session during the Township of Russell’s special meeting on April 19, 2018.

Municipality of Northern Bruce Peninsula - May 28, 2018

Ombudsman Report Investigation into a complaint about a closed meeting held by the Municipality of Northern Bruce Peninsula on January 22 2018 Paul Dubé Ombudsman of Ontario May 2018 Ombudsman Report Municipality of Northern Bruce Peninsula May 2018 1 Complaint 1 In March 2018, my Office received a …
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The Ombudsman received a complaint that council for the Municipality of Northern Bruce Peninsula inappropriately met in closed session on January 22, 2018 to discuss notice of an application for absolute title under the Land Titles Act for a property located within the municipality. The meeting was closed under the personal matters exception. The Ombudsman found that matters discussed during the closed meeting did not fit within the exceptions to the open meeting rules. 

Town of Petrolia - May 22, 2018

Ombudsman Report Investigation into complaints about meetings held by council for the Town of Petrolia on September 11, October 25, and November 14, 2017 Paul Dubé Ombudsman of Ontario May 2018 Ombudsman Report Town of Petrolia May 2018 2 Complaints 1 In November 2017, my Office received complaints …
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We received complaints that the Town of Petrolia held meetings that did not comply with the open meeting rules when it discussed a proposal by the YMCA in camera on September 11 and October 25, 2017, and when it discussed an individual in closed session on November 14, 2017. The Ombudsman found that a presentation given by the YMCA to council on September 11, 2017 did not fit in any of the exceptions to the Act. He found that a discussion that followed the presentation fit in the exception for labour relations or employee negotiations. The Ombudsman found that the discussion on October 25, 2017 also fit within the exception for labour relations, and that the discussion on November 14, 2017 fit within the exception for personal matters about an identifiable individual.

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The Ontario Ombudsman’s work takes place on traditional Indigenous territories across the province we now call Ontario, and we are thankful to be able to work and live on this land. 

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info@ombudsman.on.ca

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